Staff Supervisor - Criminal Court Administration

This position serves as the Staff Supervisor for the Judicial Aides in the Criminal Court Administration office.  Will be essential to the business of setting cases on criminal court dockets, making attorney appointments as needed, and serving as the public-facing branch of our office. Conducts highly advanced level critical, professional and specialized research projects and policy analysis, such as complex surveys, statistical analysis, and other quantitative and qualitative analysis. Compiles and manages data, uses statistical methods and evaluation tools, systems and procedures, and performs data quality assurance tests. Analyzes business, financial or operating management and/or administrative policies, operations, processes and issues. Modifies and adapts standard procedures to meet the needs of the project. Assists in the analysis, development and integration of new or revised policies and procedures. Prepares complex written reports/presents results of analyses. May serve as project leader.

DISTINGUISHING CHARACTERISTICS:

This is the fourth in a series of four planner/management/research-related job classifications within the Planning and Research job family. This classification is distinguished from the Planner/Management/Research Specialist in that Senior incumbents typically specialize in research projects at an advanced level, contribute to efficient methods and original ideas, and plan, design and write research proposals.

• Conducts highly advanced level of critical, professional and specialized research projects. Plans and designs intermediate level projects and implements approved proposals. Researches and develops cost analysis on new or alternative services. Modifies and adapts standard procedures to meet the needs of the project. Establishes priorities and recommends schedules, timetable and budgetary costs.
• Performs complex statistical analysis which includes selecting appropriate research design methods, techniques and procedures, compiling and cleaning data, and data manipulation and analysis. Develops research strategy, evaluates validity and reliability of data using statistical methods. Utilizes software and/or appropriate Structured Query Language to perform the analysis.
• Develops complex research and evaluation tools. Assists in data collection. Determines benchmark indicators and best procedures, methods, and guidelines for analysis and processes. Conducts advanced complex surveys and performs quantitative and qualitative analysis on responses. Performs on-line data searches using Internet and accesses data from various sources.
• Performs complex database management, and general trend, forecast and statistical analysis. Performs data quality assurance tests. Provides input and maintains research databases and tracking and reporting systems.
• Reviews research progress and reports results. Prepares and produces written summarizes, documents, and statistical and other reports to include conclusions and recommendations. Coordinates the development of and makes complex presentations of analysis results.
• Gathers and organizes information on problems or procedures. Documents existing processes and systems and recommends revised systems. Interviews subjects to analyze policies, work procedures and operational methods. Solves highly advanced complex problems or issues regarding management or administrative issues or systems.
• Makes complex recommendations regarding research, policy, planning issues, operations, related budget issues and efficient methods, plans and designs. Assists in the analysis, development and integration of new or revised policies and procedures.
• Attends meetings, serves on collaborative task forces and working groups, and provides support to collaborative planning efforts, data and statistical information collection efforts, and process development and evaluation. Acts as liaison with various working groups, offices and governmental agencies.
• Performs legislative research. Stays abreast of the effects of legislative changes and the impact.
• Uses and may modify management information systems.
• May serve as project leader.
• Performs other job-related duties as assigned.

Education and Experience:
Bachelor's degree in Public Policy/Administration, Government, Criminal Justice, Sociology, Business Administration or a directly related field AND five (5) years increasingly responsible experience with research, database management, statistical analysis, policy and procedure, administrative, management, and budgetary analysis or systems analysis;

OR,

Master's degree in Public Policy/Administration, Government, Criminal Justice, Sociology, Business Administration or a directly related field AND three (3) years increasingly responsible experience with research, database management, statistical analysis, policy and procedure, administrative or management, and budgetary analysis or systems analysis;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
None required.

Knowledge, Skills, and Abilities:

Knowledge of:

• Public Administration and governmental agencies.
• Legislative process.
• Principles and techniques of the project discipline.
• Modern research methods, data collection and analysis.
• Forecasting techniques.
• Administrative and related business principles.
• Principles and techniques used in conducting management studies.
• Computer equipment to include word processing, spreadsheets, databases, statistical packages, presentation/ graphics and related software applications.
• Business letter writing, grammar and punctuation, and report preparation.

• Statistical analysis and policy research.
• Analyzing and evaluating data.
• Setting up systems for conducting analyses and compiling reports.
• Coordinating the development of and making presentations.
• Coordinating work of others.
• Conducting interviews and group meetings.
• Both verbal and written communication.

• Apply knowledge to data, policy, and process analysis.
• Compile data and to write clear and comprehensive reports.
• Maintenance of appropriate records.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, and the general public.

Physical requirements include the ability to lift/carry up to 5-20 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, walking, sitting, repetitive motion, reaching, occasional indoor/outdoor activities, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday-Friday. May work some holidays, some nights, some weekends
Location: 501 W 11th Austin TX 78748
Department: Criminal Courts
Criminal, Driving, Education, and Employment Background Checks Required.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.