Admin Asst II

Under direct supervision, provides clerical assistance and performs administrative related functions in conjunction with other service center personnel in the maintenance of daily service center activities.

This is a remote role, but we are specifically seeking candidates who reside in California, USA.
Salary Range: $40 000 - $60 000

• Transcription, statistics and memos.
• Prepare billings and assemble work product for distribution.
• Answers and directs incoming phone calls.
• Greets visitors.
• Open, index and sort all mail (incoming and outgoing)
• Prepares SISDAT inputs.
• Photocopying, faxing and scanning functions as needed by the service center personnel.
• Assists and/or relieves other clerical personnel for vacation, sick leave or as deemed necessary.
• Assists in and/or performs general clerical/secretarial duties necessary to accomplish daily service center activities.
• Performs general filing duties.
• Assist as needed with the accounts payable and accounts receivable responsibilities within the specific service center operation. This may include calling, faxing, emailing and interacting with vendors and clients.
• Maintains inventory control system for supplies.
• Serves as a liaison between service center and corporate headquarters departments to provide direction for answering questions and solving problems.
• Provides secretarial assistance for service center; serves as back-up support to administrative personnel.
• Maintains vacation and sick leave records.
• Operates and maintains CPU, controllers and peripherals.
• Coordinates and directs problem determination to ensure system problems are properly analyzed, reported and resolved.
• Maintains system problem log.
• Assists local/remote service center and corporate headquarters personnel in obtaining system information.
• Reports system and equipment malfunctions.
• Assists in training of personnel.
• Transmits and backs-up remote site data.
• Keys, verifies, stores, processes and retrieves alpha and numeric data.
• Prints checks, special forms and reports.
• Collates and distributes reports.
• Schedules workflow.
• Maintains system/data security as deemed necessary by Information Technology personnel.
• Follows up on and helps maintain the status diary of the Vehicle Appraisers and Heavy Equipment Specialists.
• Upholds the Crawford Code of Business Conduct at all times.
• Participates in special projects or performs duties in other areas as requested.

• High school graduate or the equivalent combination of education and experience
• Previous clerical/secretarial experience is preferred; three to six months on-the-job training to learn the job.
• Ability to operate CPU and peripherals.
• Working knowledge of computer operations.
• Standard business machines.
• Good analytical ability and verbal communication skills
• Alphabetical and numerical filing ability.
• Accurate typing or keyboarding skills.
• Microsoft Office skills are preferred (word, excel, powerpoint)
• Ability to coordinate work flow of other clerical employees
• Must complete continuing education requirements as outlined by Crawford Educational Services.
   

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