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Administrative Specialist 4

New Jersey Courts
3 days ago
Full-time
Remote
United States
$81,866.60 - $127,586.80 USD yearly
Administrative

Description

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.


When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve.  We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.   Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.


SALARY:  The salary range for this position is $81,866.60 to $127,586.80 for Schedule A, and $81,866.60 to $121,207.46 for Schedule B.  For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to June 3, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after June 3, 2014, are considered Schedule B.


The Judiciary offers a strong opportunity for growth.

 

The New Jersey Judiciary, Probation Services Division, Child Support Enforcement Unit, is seeking a highly motivated administrative professional with excellent customer service, interpersonal, organizational, communication, time management and technical skills. Under the direction of an Administrative Supervisor, or other supervisory personnel, the selected individual will serve as the subject matter expert and lead worker assisting statewide probation staff with complex child support matters.  The ideal candidate will thrive in a collaborative, fast-paced, team-oriented environment and possess a strong knowledge of the NJKiDS automated system and the ability to run reports and measure performance at the local and state levels.  Finally, this individual must be able to use innovative solutions to resolve system and policy issues and can train other Central and local Vicinage staff on those solutions.


REMOTE WORK: The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Example of Duties

  • Act as a lead worker in all Child Support technology functions. Develop, enhance, and maintain complex reporting solutions using Excel, Access, and SharePoint, including automation, data integration, and advanced analytics.
  • Function as a lead NJKiDS Systems Team member by providing virtual assistance and creating help-desk tickets for user access across several systems within the child support domain, as well as tickets for all NJKiDS system development and defects. These systems include NJKiDS, OIT, DMV, CLEAR, NJKiDS Portal and FACTS.
  • Reset passwords and run quarterly audits to ensure only Title IV-D staff have access to the various databases, and work with local county probation offices to ensure accurate data for annual staffing models and system security.
  • Provide technical assistance to local child support staff by reviewing database activities as they relate to performance measures and enforcement methods so that all tools are utilized to their fullest extent.
  • Download and disseminate financial, held monies, bench warrant, child support collection, JOBS program, and other related reports to local offices, and conduct quantitative and qualitative research to support performance and operational effectiveness.
  • Analyze child support initiatives, programs, and units to assess effectiveness and recommend process and workflow improvements.
  • Design, build, and administer SharePoint sites and web content to support statewide child support operations. 
  • Review NJKiDS technical designs, evaluate system impacts, and develop required technology solutions to support child support program initiatives. 
  • Assist with implementation of AOC Probation, Division of Family Development (DFD), and federal and state government Title IV-D initiatives and changes, which include planning, training, data clean-up efforts, and ongoing support, as necessary. 
  • Assess areas of concern identified in statistical reports, internal AOC audits, and Quarterly Performance Reports issued by the DFD.  
  • Analyze NJKiDS performance using statistical and analytical methods, identify trends or deficiencies, and recommend system or process changes to improve outcomes.
  • Take the lead on new projects requiring advanced technical solutions, ensuring that tools, processes, and system enhancements are aligned with program needs and improve the effectiveness of child support operations. 
  • Participate in committees, meetings, multi-agency working groups, and projects as required.


Regular and predictable physical presence at the worksite is an essential function of this position.

Qualifications

Graduation from an accredited college or university with a bachelor's degree and five years of professional experience, two of which shall be in program development, program coordination, program analysis, program administration and/or administrative research.

Substitution: Applicants who do not possess the required education may substitute additional paraprofessional and/or professional experience on a year-for-year basis with one year of such experience being equal to 30 semester hour credits. An associate degree from an accredited college or university and two years of additional paraprofessional and/or professional experience may be substituted for a bachelor’s degree.


A master’s degree from an accredited college or university may be substituted for one year of experience. 

A law degree from an approved American Bar Association law school may be substituted for two years of experience. 

Note: A master’s degree or a law degree from an accredited college or university, may be used as a substitution, not both. 

Education Note: Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)

Supplemental Information

Driver's License:  Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Authorization to Work:  US citizenship is not required.  Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note:  Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law:  In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act," all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need. 
 
HOW TO APPLY:

The NJ Judiciary requires all applicants to complete the application process fully and as instructed.  All applicants must complete the work experience and education sections and attach any required documents. Applications must describe all relevant work experience in detail, beginning with your current or most recent job, including military service (indicate rank), internships and job-related volunteer work, if applicable.  Use a separate section to describe each position. Applicants who indicate "see resume" or enter their initials to acknowledge that they have skipped the Work History and Education sections will not be considered, unless they do not possess any education history or work experience. Only applicants that follow the application instructions and submit completed applications will be considered.

The New Jersey Judiciary consists of:  the Supreme Court, the Superior Court including the Appellate Division and the Trial Court of the 15 vicinages in New Jersey, the Tax Court and the Municipal Court System.  The Administrative Office of the Courts provides technical assistance, operational support, training, research and development, budget and personnel coordination, and development and operation of information systems for the Courts of New Jersey.

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action 
Employer Committed to Ensuring an Open Door to Justice

NeoGov applicant support at 1-877-204-4442 (toll free call)
 Monday through Friday, 6:00 AM to 6:00 PM Mountain Time (MT)