AMP System Administrator
State of WashingtonDescription
The Department of Revenue’s Information Services division is recruiting for an IT System Administrator – Journey Level to join our ATLAS Management Program (AMP). This program supports the agency’s core Automated Tax and Licensing Administration System (ATLAS), a mission-critical platform for tax and licensing operations.
This position provides continuous technical support for the GenTax application across all ATLAS production and non-production environments. You’ll work with a multidisciplinary team to ensure system integrity, resolve infrastructure and application issues, and support complex implementations and migrations.
As a key technical contributor, you’ll collaborate across diverse technical areas and play a vital role in maintaining and enhancing the ATLAS environment.
Who we are
This is an opportunity to work with dynamic, supportive teams: we value the open exchange of ideas and information, work together to solve problems, and continuously seek ways to enhance usability and improve customer service. We believe that the success of one is key to the success of all; and strive to ensure a cooperative and supportive environment.
Who you are
You are someone who thrives in a highly technical environment, enjoys solving complex problems, and values collaboration. You bring strong analytical skills, a systems-thinking mindset, and a commitment to maintaining secure, high-performing IT environments.
Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused on achieving the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental, and vision coverage, and deferred compensation plans.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
Duties
As the ATLAS System Administrator, you will:
- Monitor application performance, data integrity, and resolve issues across GenTax environments.
- Perform maintenance and implement improvements to ATLAS infrastructure (file servers, application servers, web servers, databases).
- Support batch processing, migrations, and security configurations.
- Provide database support including schema maintenance, performance tuning, and backup/recovery.
- Collaborate with development teams to resolve environment-specific issues and support workstation setup.
- Participate in disaster recovery planning and execution.
- Lead or contribute to technical requirements sessions and project planning.
Qualifications
An individual applying for this position must demonstrate the following competencies:
- Experience in IT systems development, database administration, or system administration using industry-standard practices.
- Experience leading or supervising development staff with responsibility for production systems
- Demonstrated experience with Microsoft SQL Server and programming languages such as C#.
- Strong understanding of Windows technologies, network concepts, and Microsoft .NET.
- Ability to troubleshoot complex application and network issues.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and ability to work collaboratively.
Preference may be granted to applicants who possess:- Bachelor’s degree in computer science or related field, or equivalent combination of education and experience.
- Experience supporting or configuring GenTax.
- Vendor certifications such as MCP, CCNA, or MCSE.
To be considered:- Complete your online application in detail.
- Attach a cover letter explaining how you meet the qualifications of this position.
*Note - Incomplete applications and applications received without requested attachments may be disqualified.*
To take advantage of Veteran's preference please attach your DD-214, member 4 long form, or your NGB-22. Please black out your social security number and date of birth, before attaching.Questions?
Hello, my name is Lance, and I will be assisting with this announcement. As a 20-year Department of Revenue employee, I understand the importance of finding a rewarding career with a work-life balance. At Revenue, we pride ourselves in connecting talented individuals with opportunity and would like to answer any questions you have.
Please contact any part of the Staffing team at Jobs@dor.wa.gov or give me a call (360) 704-5725.Supplemental Information
- This position has been designated as having access to Federal Tax Information (FTI) provided by the Internal Revenue Service (IRS). To access this information, you will need to:
- Comply with the FTI background check requirements, consisting of:
- FBI National background check (fingerprints required)
- Local law enforcement check (places where you have lived, worked, or attended school for the last 5 years)
- Verification of your ability to work in this country
- Be willing to follow the safeguarding requirements of IRS Publication 1075 and DOR Administrative Police 6.5.1.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
If you need help during the application process, please call the Human Resources Office at 360-704-5731. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. - Comply with the FTI background check requirements, consisting of: