Case Administrator - Dispatcher

• Oversees officers conducting fieldwork utilizing a web-based dispatch program to track their status and location.
• Utilizes radio designators, ten-codes, and plain talk to communicate with officers via the Wave PTX radio system.
• Records the time and location for all officer field contacts. Tracks when officers start and end their service in the field.
• Monitors the time an officer is on-scene and conducts periodic status checks on officers as outlined by the dispatch protocols.
• Responds to officer requests over the radio for non-urgent or emergency assistance.
• Coordinates welfare checks, backup officers or emergency response by outside law enforcement.
• Communicates vital information to the officer’s chain of command in the event of an emergency or a non-responsive officer.
• Conducts criminal records checks, warrants checks, vehicle registration checks, and any other items as requested by officers while performing community contacts.
• Update internal databases during downtime (i.e., SIRS, PACTS, ATLAS, USSC database etc.)
• Other duties as assigned, depending on workflow.

MINIMUM QUALIFICATIONS

The successful applicant must be a high school graduate (or equivalent) and must have two years of general experience.

General experience is defined as progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire, the particular knowledge and skills needed to perform the duties of the position.

Specialized experience is defined as progressively responsible clerical experience requiring the regular and recurring application of clerical procedures involving the routine use of keyboard skills, the use of specialized terminology and demonstrated ability to apply a body of rules, regulations, directive, or laws. Applicants must possess working knowledge of Windows-based operating systems and standard office or web-based applications, including the ability to troubleshoot basic software, connectivity, and user-level technical issues without assistance.

Education above the high school level may be substituted for general experience.

PREFERRED QUALIFICATIONS

Preference will be given to applicants with experience in public safety communications, dispatch operations, or other roles involving real-time coordination of field personnel.

Preferred Skills/Abilities

• Demonstrated ability to operate in a communications or dispatch environment requiring multitasking, prioritization, and rapid decision-making.
• Strong working knowledge of Windows operating systems and internet-based applications, including the ability to independently troubleshoot routine technical issues.
• Ability to monitor and manage radio communication systems, maintain situational awareness, and accurately document activities.
• Ability to remain calm under pressure and respond effectively to both emergency and non-emergency situations.
• High attention to detail with the ability to accurately log, recall, and relay critical information.
• Ability to interact professionally with law enforcement personnel and other stakeholders while providing consistent, reliable support.
• Experience in positions requiring the use of computer systems, communications equipment, or fast-paced electronic communications between multiple parties.

This position is open until filled with preference given to applications received by 08/28/2026.

Applications are only accepted on our website at: https://www.governmentjobs.com/careers/azduscourts.

Applicants must submit the following with their online application:

• Cover letter that supports your work experience as it relates to the position.
• Resume that includes complete work and salary history, and education.
• Your two most recent performance evaluations (strongly preferred). Letters of recommendation may be substituted if no evaluation is available. One letter of recommendation must be from a current or recent supervisor.

The Court reserves the right to modify the conditions of this job announcement, or to withdraw the announcement, any of which may occur without prior written or other notice. In the event that a position becomes vacant in a similar classification, within a reasonable time of the original announcement, the court may elect to select a candidate from the applicants who responded to the original announcement without posting the position.

The initial appointment to this position is provisional pending the successful completion of the required background checks and/or investigations.

Only qualified applicants will be considered for this position. Employees of the U.S. District Court serve under “Excepted Appointments” and are considered “at will” employees (except for probation officers who may be removed for cause). Federal Civil Service classifications or regulations do not apply; however, court employees are entitled to substantially the same benefits as other Federal Government employees.

The U.S. District Court is a drug-free workplace and the applicant selected will be required to participate in a drug screening test prior to employment.

All information provided by applicants is subject to verification and background investigation. Applicants are advised that false statements or omission of information on any application materials or the inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment or dismissal after being employed.

Participation in the interview process will be at the applicant’s own expense and relocation expenses will not be provided.
All promotions are subject to the approval of the Administrative Office of the U.S. Courts.

The position is subject to the mandatory electronic fund transfer (EFT) participation for payment of net pay (i.e. Direct Deposit).
Non-citizens may be interviewed and considered for employment, but employment offers will only be made to individuals who qualify under one of the exceptions in 8 U.S.C. §1324b(a)(3)(B). In most cases, this means that an offer of employment cannot be made unless the candidate is a lawful permanent resident who is seeking U.S. citizenship as explained below. Under 8 U.S.C. §1324b(a)(3)(B), a lawful permanent resident seeking citizenship may not apply for citizenship until he or she has been a permanent resident for at least five years (three years if seeking naturalization as a spouse of a citizen), at which point he or she must apply for citizenship within six months of becoming eligible, and must complete the process within two years of applying (unless there is a delay caused by the processors of the application). Non-citizens who have not been permanent residents for five years will be required to execute an affidavit that they intend to apply for citizenship when they become eligible to do so.