Clinical Support Specialist-Eastern US Region

The journey of a brain tumor patient is profoundly emotional.

Many newly diagnosed patients first arrive in the emergency department after experiencing sudden changes in vision, balance, or cognitive function. Their lives are turned upside down as they quickly prepare for surgery. Sadly, for about half of glioblastoma patients, the tumor returns within months—forcing patients, their families, and their care teams to face another round of difficult decisions.

It’s been more than a decade since patients have had a truly innovative treatment option—until GammaTile® Therapy.

At GT Medical™ Technologies, our purpose is clear: to Improve the Lives of Patients with Brain Tumors. Guided by our shared values of Empathy, Empowerment, and Excellence, we are dedicated to providing better options for patients, caregivers, and clinicians alike.

More than 120 passionate teammates make up GT Medical Technologies. We collaborate naturally, challenge one another constructively, and share an unwavering commitment to helping the next patient. With an exceptional core team, an innovative therapy, and the resources to support our mission, GT Medical Technologies is well-positioned to deliver the best possible therapy for patients.

Clinical Support Specialist

We’re seeking a Clinical Support Specialist to join our expanding Commercial Sales team. This remote position is based in either Atlanta, GA or Orlando, FL and requires extensive travel throughout the eastern United States. If you have a heart for patients with brain tumors, a passion for the operating room, and a desire to support GammaTile® Therapy, we’d love to talk with you!

Position Summary

The Clinical Support Specialist is a full-time, exempt postion that will play a critical role in driving growth and supporting sales initiatives across the eastern half of the United States for GammaTile®. This position will be primarily responsible for case coverage and physician education, while also supporting lead qualification, face-to-face sales calls, the reactivation of dormant accounts, and execution of key regional events (e.g., dinners, in-services, journal clubs). This role requires close collaboration with the Field sales team and internal stakeholders to achieve regional revenue targets.

Job Duties/Responsibilities

• Communicate closely with the Area Director and their sales team to coordinate and execute territory case coverage and HCP training, assisting with product positioning, and ensuring successful product adoption and ongoing physician and account education and maintenance
• Conduct customer training as directed for new and existing accounts (ex: in-services/education)
• Work strategically with regional Area Director and Territory Managers to identify and build relationships with appropriate new physician targets to help same-site-sales growth
• Assist in new account onboarding
• Regional Event Support: assist in the organization and support of regional sales and educational events, such as dinners, journal clubs, and peer-to-peer programs to strengthen relationships and build advocacy within the territory
• Embodies the Company’s Purpose & Shared Values, building a positive and productive team culture.
• Follow all safety rules and safety procedures.
• Comply with Company policies and procedures.
• Authorized to access employee and/or patient PHI and ePHI only as needed for job-related functions.
• Other duties as assigned

Key Performance Indicators (KPIs)

• Regional Growth: Achieve and exceed quarterly and annual sales targets for the assigned geography and physicians / accounts
• Event Success: Coordinate, participate in, and support targeted regional events quarterly
• Meet/exceed quarterly Area revenue goals

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field
• 3 years of clinical experience in the medical device industry, with a preference for experience in neurosurgery or radiation oncology
• Strong communicator with proven ability to build relationships and influence stakeholders at all levels.
• Demonstrated experience and proficiency in data analysis and interpretation of clinical data
• Proficient in using computers Salesforce.com, and Microsoft office programs (Outlook, Word, Excel, and PowerPoint) and ability to use enterprise software
• Willingness to work a flexible schedule
• Able to travel for work as needed
• Satisfactory pass drug screening (if applicable)
• Satisfactorily pass comprehensive background screening

Physical Demands/Working Conditions

• Works in a variety of environments (office, home, hotel, events, hospital, operating room)
• Frequent travel using a variety of transportation methods for work, meetings, events, trainings, etc.
• Travel Requirements: Extensive up to 75% travel to support case coverage, regional events and on-site training
• Frequent use of a computer, keyboard, mouse, monitor and other office/sales equipment
• Occasional lifting of up to 50 lbs
• Occasional exposure to hazardous materials requiring appropriate PPE and precautions when working with hazardous materials and chemicals
• Occasional evening and weekend work

GT is proud to provide an excellent benefits package with great options provided at a low cost for employees.