Cloud Generative AI Engineer

Do you want to take ownership from day one and actively shape the future in a growing company? VoiceLine is a fast-growing, VC-backed startup based in Munich. We build an AI-powered solution that helps field sales and service teams turn conversations into structured data efficiently. This enables customer information to be documented, analyzed, and seamlessly integrated into existing systems. Together with leading enterprise customers, we are working to make field sales future ready.

As one of VoiceLine's Machine Learning Engineers, you will spearhead the development of AI applications tailored for field sales operations. Your role involves extracting and translating insights from field sales voice recordings into structured data to inform strategic decision making for sales executives. You will be a crucial part of our journey, directly contributing to the way machine learning reshapes the nature of work, especially in the field sales domain.

Key Qualifications:

• Solid foundation in REST-Api design and websockets
• Experience in prompt-engineering and tool calling with SOTA LLMs
• Knowledge in the area of Cloud-LLM-Services
• Experience with conversational AI or multi-round inference
• Fluency in English, German is a strong plus
• Product-oriented mindset: what our product feels like to our users is as important as code quality

Responsibilities

• Abstract customer requirements into code together with the product team
• Optimize  LLM inference latency for agentic AI
• Fine-Tune generation stability and prompt robustness
• Innovate ideas against hallucinations and non-deterministic LLM behaviour
• Keep conversational AI on track by managing the LLM’s context and attention in real-time

Our Offer

• A pivotal role in a company at the forefront of voice and AI technology starting in field sales, with many more applications to come
• Competitive salary with VSOP shares
• Remote-friendly work environment, with a preference for some in-person collaboration

Hiring Process
We believe that one’s capabilities are best demonstrated while actually working. We therefore keep our hiring process short and to the point within three rounds:

1. Quick intro call with our Recruiter
2. Get-to-know session with our CTO or PM
3. Technical challenge with the tech team
4. Meet and greet with the rest of the team

• A dynamic environment with flexible working hours and a strong team culture
• Competitive and fair compensation package, including virtual equity participation
• Modern office in the heart of Munich and the flexibility to work remotely (depending on the role)
• Access to Wellpass and attractive sports and wellness offerings to support your well being
• Support for public transport (Deutschlandticket)