Coordinator, Practice Supports and Resources, Professional Development and Competence (Remote, Toronto)

At Law Society of Ontario we believe in the importance of a collaborative and supportive work environment that provides high quality and professional service to the public, lawyers and paralegals, and other stakeholders. 

We are always on the lookout for exceptional individuals who are ready to make a meaningful impact, innovate and grow with us.  Our offering:

• We value each member of our team and invest in your professional learning and development.
• We provide access to the resources needed to support professional growth , mental health and well-being is a priority.
• Our competitive compensation package includes a defined contribution pension plan, health and dental benefits plan and a robust Employee and Family Assistance Plan (EFAP).
• Our progressive employment policies, high levels of employee engagement and the impressive architecture and beautiful grounds of the historic Osgoode Hall, there are many reasons to work at the Law Society.  

We hope you will consider joining the Law Society! 

JOB PURPOSE

Supports the Practice Supports and Resources department (PSR) in the delivery of high-quality resources and programs to support continuing competence and best practices for paralegal and lawyer licensees. Under the direction of the Director, and working closely with Managers on a project-by-project basis, manages administrative tasks and coordinates project activities to develop, maintain, publish and promote resources, programs and outreach initiatives. Serves as a centralized resource for departmental projects and for statistical reporting related to the Practice Management Helpline (PMH), Coach and Advisor Network (CAN) and Program Accreditation.

QUALIFICATIONS

• Requires completion of a 2-year college program in Legal Studies, Arts, English or a related discipline.
• Requires a Law Clerk designation or equivalent training.
• Project management certificate is an asset.
• Requires a minimum of 5 years’ experience providing administration and project coordination, preferably in a legal/regulatory environment.
• Professional Knowledge:
  • The Law Society’s mandate, issues affecting the Society and the legal community.
  • Professional responsibility and practice manage standards applicable to licensees.
  • Legal concepts and processes particularly in the areas of family, criminal, wills and estates, civil litigation, criminal, and paralegal practice.
  • Adult Education experience is an asset.
• Technical Skills:
  • Microsoft Office Suite / 365 (Word, Excel, PowerPoint, etc.).
  • Experience with Project Management Software is an asset.
• Competencies:
  • Customer service skills
  • Analytical and problem-solving skills
  • Project coordination, prioritization, and time management skills
  • Business acumen and data-driven decision-making
  • Interpersonal, oral, and written communication, and presentation skills
  • Organizational and multitasking skills with attention to detail
  • Statistical Analysis and Mathematical acumen
  • Relationship Management

Operations and Administration

• Manages day-to-day departmental logistics, including calendars, meetings, documented procedures, knowledge systems, and outreach event coordination.
• Supports internal communication, onboarding, and team initiatives, ensuring smooth administrative operations.
• Maintains organized digital resources by creating, organizing and maintaining SharePoint folders, electronic libraries or subsites for internal and cross-departmental use.
• Collects and analyzes data for internal reports, surveys, and benchmarking.
• Prepares and maintains statistical reports on all PSR support services, including PMH, CAN and Program Accreditation.
• Drafts content for presentations and leadership updates, identifies process gaps, and supports continuous improvement initiatives across the department.

Project Coordination and Resource Development Support

• Coordinates and tracks departmental projects, deadlines, initiatives, deliverables, budgets and status updates.
• Maintains project, resource, and task management trackers and calendars, follows up on outstanding tasks, and provides operational support to PSR Managers.
• Acts as a liaison across internal teams to ensure alignment and collaboration.
• Supports team members by providing clarifications, reminders of deadlines, and assistance with project tasks and deliverables.
• Ensures the department meets best project management practices on an ongoing basis with respect to its processes and special projects.
• Supports the resource project development, maintenance, and quality control of internal and external resources.
• Coordinates updates, editing, translation, remediation, and media production in collaboration with Communications department.
• Manages version control, indexing, and scheduling updates for online resources and departmental programs.

Financial Planning and Tracking

• Prepares and maintains financial and statistical reports.
• Processes payments, invoices, and expense reports, monitors accounts payable, and assists with budget planning and proposal development.

Team Membership

• Builds collaborative working relationships with team members, key information providers and external service providers.
• Documents procedures, systems and processes, and proactively shares information with the team and other staff to ensure consistent implementation of best practices.

The Law Society has introduced a Distributed Workforce Model to leverage flexibility and agility, and to maximize employee productivity and engagement. Work arrangements will be determined by role and departmental requirements. The working arrangement for this position has been classified as primarily remote, with a requirement to attend the office on an occasional basis. The specific application of this will be communicated to applicants contacted during the recruitment process.

The Law Society of Ontario is an equal opportunity employer that is committed to diversity and inclusion. We welcome applications from persons representing the diversity of our community. We are committed to creating an accessible, barrier-free and inclusive workplace and are committed to continuing compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Please make any requirement you may have for accommodation during the recruitment process known when contacted.

If you are unable to apply to this position due to the requirement for an accommodation of any kind, please email us at hr@lso.ca or call 416-947-3475. We appreciate all interest and will directly contact candidates under consideration.

The Law Society of Ontario does not use Artificial Intelligence (AI) tools to screen, assess, or select applicants during the hiring process at present.