Corp Regional Data Integrity Center Pricing/Support Specialist

Provide administrative support to assist the Regional Data Integrity Center (RDIC) in executing daily activities to achieve department goals/objectives. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

- Develop/maintain strong working relationships with division retail stores and General Office merchandising departments
- Provide assistance in handling adverse situations, such as team member and customer disagreements, to effectively complete the job at hand
- Promote a strong team building atmosphere
- Provide accurate, complete and timely support and data entry assistance to issues involving pricing, store support, scale management and shelf tags
- Create and maintain support for the intranet News & Notes articles
- Provide support by resolving issues and answering Bi-ways submitted by store associates
- Provide point of sale (POS) troubleshooting, overrides and user support
- Request, test and approve fixes/enhancement via user accepted testing (UAT)
- Resolve store pricing, scale and shelf tag data integrity issues
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
 

Minimum
- Proficient Microsoft Office skills
- Ability to perform tasks with a high degree of accuracy and a strong attention to detail 
- Excellent organizational and critical thinking skills 
- Good oral and written communication skills
- Customer service oriented
- Highly motivated and self-starter

Desired
- Department Specialist
- Experience in Merchandising, Operations or Procurement departments
- Kroger Mainframe experience
- Broad knowledge of Merchandising departments/systems