Department Support Assistant

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Provides general office and clerical support in a particular CHI location. Work is performed with direct supervision of a leader. This position is assigned tasks specific to the Department Support Assistant role.  This position is not assigned to provide direct administrative support for a particular leader.  May provide general clerical support for local staff as assigned when covering the Front Desk.

Essential Function

• Supports 1 small Facility or Department (headcount 25-100)
• Performs all Receptionist activities including directing guests and employees to appropriate parties, locations and resources; operating a multi-line switchboard; scheduling conference rooms; coordinating A/V equipment; and maintaining sign-on, visitor badges and facility security procedures. Assists in planning, coordination and support of meetings and conferences.
• Distributes communications specific to local office/facility; maintains directories; and acts as a local point of contact for the employee activities.
• Able to compile information, run standard reports, distribute business correspondence and maintain procedure manuals.
• Uses basic technical skills to create and edit documents, spreadsheets and presentations.
• Prioritizes customer service first and organizes other work around interactions with all internal and external customers (in-person and phone).
• Takes the initiative to contact leader for direction when questions or concerns arise related to change initiatives.

Minimum Qualifications:

High School Diploma/GED

Some undergraduate level coursework completed.

Preferred:

One year of general office, clerical, or business-related experience.