Shift Pattern: Monday to Friday 0800 - 1630
Key Compliance Criteria:
- Diligent, numerate with excellent attention to detail
- Ability to work as part of a team
- Ability to prioritise and organise own work whilst working on a variety of tasks
- Excellent communication and interpersonal skills
Key Responsibilities:
- Assisting with the onboarding of new engineers -Coordinating induction schedules, documentation, and system access. Ensuring engineers are fully set up on internal platforms.
- Assisting with travel arrangements - Ensuring cost-effective and timely bookings to support field operations.
- Regularly checking that engineers are updating job statuses in real-time. Flagging discrepancies or delays to ensure accurate reporting and compliance. Supporting data integrity for performance tracking and client reporting.
- Ensuring certification is produced within agreed timescales to clients and FM business.
- Invoicing and producing client application / invoices in line with billing timetable.
- Raising purchase orders for materials and liaison with test engineers/supervisors.
- Processing engineer’s timesheets on a weekly monthly basis.
- General administration, support role to Electrical Compliance Managers and Supervisors.
- Keeping engineer details up to date on the Electrical Testing Software.
Qualifications, Experience & Skills:
- Experience in FM / Building Services Industry
- Strong IT skills, Microsoft Office suite, Excel
- Understanding of CAFM systems, ideally Concept Evolution.
- Understanding of contract delivery and commercial implications
- Disclosure clearance required for role