Enterprise Applications Administrator - PeopleSoft

Division Name: Finance and Planning
Department: Application Services

Job Summary

The Enterprise Application Administrator works within a team environment to maintain, optimize, and provide technical expertise for mission-critical PeopleSoft enterprise information systems that impact HR, payroll, and student operations. The incumbent oversees PeopleSoft applications, acting as a part of a cross-team of PeopleSoft application administrators, technical analysts, and developers overseeing PeopleSoft HCM (HR and payroll) and Campus Solutions (student operations) environments and related add-ons while working with a third-party managed services provider.

Technical Duties Include:

1. Direct Application Administration and Maintenance which includes tasks like Software Installation, Configuration and Troubleshooting, Performance Tuning, Monitoring, Change Management, Patching, Automation, and Integrations
2. Provide technical analysis to support recommendations that innovate and enhance the functionalities of assigned applications
3. Perform Technical Support & Incident Management providing subject-matter expertise on application setup best practices
4. Provide basic Database Administration and Analysis including ad-hoc queries for analysis and reporting
5. Create, Maintain, and Update System and Configuration Specific documentation
6. Create test plans and perform testing on application changes

Additional Information

Technology Solutions provides information technology products and services for the administrative and business functions of Illinois State University. Through our Technology Support Center and our highly trained staff, Technology Solutions looks to improve the campus experience for all students, faculty, staff, and the rest of the campus community. https://techsolutions.illinoisstate.edu/ 

The Application Services (APPS) team develops, administers, and delivers quality application services to the University. They work on enterprise and business applications, such as PeopleSoft, Canvas, and others.

Position Highlights:

• There is the potential for 100% remote work or a hybrid arrangement in this position, within the State of Illinois. Illinois residency is required. Eligibility is based upon employee performance, appropriate remote working environment, and business needs.

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$70,000 - $82,500 annual

Required Qualifications

1. High school diploma or equivalent
2. Any one or any combination totaling two years (24 months) from the following categories:
   a. College coursework which includes Information Technology, IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
        - 30 semester hours equals one year (12 months)
        - 60 semester hours or Associate’s degree equals 18 months
        - 90 semester hours equals two years (24 months)
        - Bachelor's or higher degree equals three years (36 months)
   b. Progressively more responsible work experience in an application administration related profession
3. An additional three years (36 months) of experience:
   a. in application administration for enterprise applications such as human resource systems, payroll systems, student information systems, or other business systems.
   b. performing system administration duties for software applications such as installation, configuration, data integrity/reconciliation, patch management, technical support

Preferred Qualifications

1. Advanced degree in IT or related field
2. Two or more years of experience any or all of the following:
   a. Web application servers, ideally WebLogic Web Server Software
   b. leveraging server scripting languages such as PowerShell, Perl, CSH, or BASH
3. Experience in software testing including creating test plans, creating test cases, test execution, and documenting defects
4. Experience collecting technical requirements and designing appropriate process and/or software solutions
5. Knowledge and experience working with different Server Operating Systems such as Windows Server, Redhat Enterprise Linux
6. Knowledge of IT Infrastructure Hardware such as Servers, Storage, Networking, Backups
7. An interest in learning new tools and methods
8. Application Administrator understanding of common technologies used by applications, including backups and event monitoring
9. Understanding of 1 or more database applications and relational database concepts such as SQL, ORACLE
10. Understanding of relational database concepts, administration, queries (SQL), and ability to use 1 or more common query/reporting tools (SQL Developer, TOAD, Cognos, SSRS, Crystal Reports)
11. Strong project, analysis, and research skills
12. Strong problem-solving ability
13. Demonstrated ability to:
    a. work independently and in a team environment with good communication and collaboration skills
    b. work with considerable latitude and independence of action
    c. clearly communicate complex technical concepts verbally and in writing to management, technical staff, and customers in terms appropriate for each audience
    d. analyze large amounts of detailed information, quickly understand complex issues, and break information down into smaller pieces more manageable pieces
    e. leverage Microsoft Visio, and Excel
    f. adapt quickly to new technologies and changing business requirements

Work Hours

Core Hours: Generally normal business hours (8:00am - 4:30pm); weekend or after-hours work may be required to support change management or disaster recovery.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Remain at a workstation for extended periods.
2. Distinguish colors on a monitor.
3. Effectively communicate on a daily basis.

Proposed Starting Date

January 2026

Required Applicant Documents

Resume
Reference List

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Applicants for this position must be authorized to work in the U.S. without ISU sponsorship. Sponsorship for work authorization will not be considered for this position.

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.

If you are using college or university coursework to qualify for this position, then college or university transcripts (may be unofficial) must be submitted prior to the application deadline to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.

Transcripts and/or military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:

Email: kgshelt@ilstu.edu 
Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois. If hired, out-of-state candidates must establish Illinois residency within 180 calendar days from the start date for this position. Illinois residency requires proof of a valid Illinois driver’s license or a valid State of Illinois ID card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Contact Information for Applicants

Kira Shelton
Human Resources
kgshelt@ilstu.edu 
(309) 438-2120

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.