French Support Agent - WFH

Why Startek?

We provide a unique culture experience for our employees that evolves each day.  It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity.  Working at Startek is a partnership and the gateway to career advancement!

As an employee you will receive; 

• Paid training and continuous development
• Promotion opportunities (Startek makes every effort to promote from within)
• Medical, Dental and Vision benefits after 60 days of successful employment
• 401K and Stock plan participation 
• We also have employee perks and discounts with both national programs and community engagement programs 
   

What Can You Expect After You Apply?

Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.

Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.

We have a diverse set of full time opportunities waiting for you!  What are you waiting for? Take the next step in your career and apply today!

Startek is an Equal Opportunity Employer

Job Requirements:

• 18 years of age or older
• High School Diploma or GED
• Must be fluent in French Canadian
• Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
• Excellent Communications skills
• Desire to actively engage and listen to your customers.
• Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
• Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.

Equipment Requirements:

• OS: Windows 10/11
• CPU: 2-core @ 2.00GHz (base clock speed, not turbo/"up to" frequency)
• RAM: 8GB
• Hard Drive Free Space: 5GB
• Internet Speeds: 20 Mbps down/10 Mbps up (note: the PC must also be connected via an Ethernet cable to your modem or router)
• Webcam
• USB Headset
• Second Monitor