Division of Benefits and Medical Eligibility (DBME)
Human Resources Operations
1789 West Jefferson Street, Phoenix, Arizona 85007

Salary: $22.8671 - $32.4840 Hourly / $47,563.57 - $67,566.62 Annually 

Grade: 22

Closing Date: August 13, 2026

Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!

The Department of Economic Security, Division of Benefits and Medical Eligibility is seeking an experienced and highly motivated individual to join our team as a Human Resources Analyst Senior (Human Resources Operations Lead). Under direction of the Division of Benefits and Medical Eligibility, Human Resources Administrator, and Operations Manager, this position exercises independent judgment in the coordination and administration of all aspects of employee personnel and classification actions to ensure compliance with DES policies and federal and state regulations, while providing instruction, guidance and excellent customer service to employees, managers, and human resources professionals. Provide accurate and consistent interpretation of Federal and State Personnel laws, Department of Administration rules and DES policies and procedures. Work very closely with the DES Human Resources Administration (HRA) Operations, Classification/Compensation, Benefits, and Talent Acquisition Units on complex issues of confidential nature.

This position may be available for remote work within Arizona (one day per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Essential Duties and responsibilities include but are not limited to:

• Senior subject matter expert for Classification and Compensation for the division. Serves as the lead specialist for all personnel work within the division. Provides expert level technical analysis and review, guidance and training to other professionals within the division. Conducts quality assurance reviews for all personnel, classification and requisition actions submitted. Conducts salary analysis.
• OnBase all actions to DES HRA for processing into AZ360 within established deadlines. Follows up on outstanding items requiring action by HRA or DBME. Pends all actions uploaded to OnBase for quality review; notifies HRA if actions are not input timely or accurately. Maintains confidential records/documentation related to all personnel actions; maintains all DBME employee’s personnel files, both active and inactive.
• Prepares updates, establishments, and reallocation packets for submission to HRA based on AD's request and division needs. Reviews and completes PD requests submitted by Hiring Managers, Management, and Field HR Business Partners; confers with requester on items that may need clarification. Tracks all PD actions submitted to HRA for timeliness and completion. Completes special projects as assigned.
• Reviews and submits Hiring Request Forms for approval and forwards them to Talent Acquisition; ensures positions are authorized to fill; reviews for accuracy, checks for updated PD on file. Responsible for the upkeep and maintenance of the division's official organizational charts and input of all supervisor changes into AZ360. Works closely with a variety of entities, HRA, Payroll, other personnel agencies/offices.
• Serves as a Performance Management Administrator: reviews reports relating to evaluations completion for the division; contacts liaisons and managers regarding evaluation completion; assists supervisors and managers with evaluation related issues, including deleting, updating evaluation dates, reverting or pushing evaluations in the evaluation system. Division timesheet proxy. Division lead during the state's annual Open Enrollment, I-9 verification and OnBoarding process.
• Meets with DBME Management and Liaisons to discuss and resolve any outstanding personnel actions. Handles confidential HR actions for the Executive Leadership Team, which include the Assistant Director's Office, Business Office, Systems, etc. Attends all ADOA and DES training, workshops and meetings that relate to the assigned position.

Knowledge in:

• Federal and State laws, rules, regulations and procedures and ADOA and DES rules, policies and procedures related to work assignments.
• ADOA classification/compensation guidelines.
• ADOA salary structure.
  

Skills in:

• Reading, interpreting, understanding and implementing department and administrative policies and procedures.
• Researching, collecting, analyzing, editing data and reporting information and independent problem-solving and decision-making in the area of assignment.
• Handling daily demands, changing priorities and adapt to rapid changes in workload as required.
  

Ability to:

• Work independently while functioning as an integral part of the unit's structure.
• Listen attentively to customer needs and provide appropriate, timely responses and guidance and provide professional customer service to both management and customers.
• Demonstrate continuous effort to improve operations, decrease turnaround times and streamline work processes.
• Maintain sensitive and confidential information and exercise a high degree of discretion and independent judgment and review issues and make well-reasoned and fully supportive recommendations within the framework of laws, rules and regulations.

The ideal candidate for this position will have:

• Bachelor’s Degree in Human Resources or closely related field.
• Two (2) years’ experience as an Intermediate Human Resources Analyst or equivalent experience.
• Relevant HR Certification.

• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
• Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and ust successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• EDU/EXP: Any combination of training and experience that meets the knowledge, skills, and abilities (KSAs).

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Paid vacation and sick time
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

For questions about this career opportuity, please contact Jennifer Honhoinewa at JHonhoinewa@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480-356-6674. Requests should be made as early as possible to allow time to arrange the accommodation.