Human Resources Manager- CHEF'STORE (Remote with Travel)

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

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CHEF’STORE® is your destination for the best in restaurant shopping – serving both professional chefs and home chefs alike. Get great food at wholesale prices: fresh produce, meat, dairy and more, in the variety and volume you need. It’s a fresh take on shopping for restaurant equipment and supplies, with easy access and a superior customer experience in our clutter-free stores. No memberships. Public welcome. CHEF’STORE means savings on everything you need.

When you join the CHEF'STORE® team you'll notice that you keep encountering the same smiling faces. Many of our employees have been with us for 20 years or more. We value employees who care about the relationships they build with our customers, know the ins and outs of our stores, are ready to offer cost-saving tips, and help customers find exactly what they're looking for.

As a primary contact for Cash and Carry customers, the Store Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis. The store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees.

The HR Manager is responsible for the Cash & Carry Human Resources practices and policies under the direction of the Human Resource Manager. Responsibilities include recruitment, policy interpretation and administration, employee relations, training, compensation, leave administration, recordkeeping and other duties as necessary to ensure maximum effectiveness of the Human Resources function. Provides coaching and counseling support to management and supervisors in the areas of employee relations, performance management, training, and policy interpretation. Facilitates timely resolution of employee relations issues while maintaining an appropriate balance between employee and management advocacy. Supports Operations with the administration of the collective bargaining agreement(s) in union facilities.

This position is virtual/remote which means the work can be completed from anywhere is the United States except Hawaii or United States Territories and will need to travel to multiple CHEF'STORE locations.

RESPONSIBILITIES   

• Participate in the development of department goals and objectives, and execute plans to meet these goals. Advise supervisors and managers on application of Company policies to ensure consistency and accurate policy interpretation interdepartmentally. 

• Investigate and resolve employee complaints timely using informed decision-making skills. Escalate more significant issues to the HR Manager for resolution.

• Counsel managers and supervisors on disciplinary actions, procedures and appropriate documentation. Review performance improvement plans and provide feedback to leaders prior to communicating with employees.

• Collaborate with the HR Manager to develop programs and processes that promote a positive work environment. Conduct pro-active employee relations activities such as feedback sessions and employee recognition programs.

• Conduct recruitment efforts for administrative and hourly employees. Meet with hiring managers to review job descriptions and confirm skills required for job openings. Review qualifications of potential candidates responding to job postings and facilitate the selection process. Assist with determining compensation offers. Support recruiting efforts by attending job fairs, college recruiting fairs and trade shows. Arrange for advertising and posting of job vacancies, and notify eligible workers of position availability. Maintain documentation in accordance with OFCCP requirements.

• Facilitate new-employee orientation and ensure appropriate onboarding process of new employees.

• Counsel managers, supervisors, and employees about on-the-job and formal training opportunities to develop new skills and prepare for advancement. Support managers in preparing Individual Development Plans

• Maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, and disciplinary actions. Maintain personnel files.

• Participate in interactive discussions with employees in compliance with ADA and support the Workers Compensation Program.

• Manage the Cash and Carry Retail Channel’s annual Affirmative Action Plan.  Ensure good faith outreach effort compliance, sharing openings with appropriate recruiting sources and educating managers on proper interviewing, selection and recordkeeping guidelines. Ensure proper administration of the Taleo Applicant Tracking System.

• Partner with HR Shared Services to maintain Human Resource Information System records and produce reports.

• Other duties assigned by manager.

QUALIFICATIONS

Education/Training: 

• Bachelor’s degree or equivalent work experience required; SHRM certification desirable

Related Experience:

• Minimum 4 years HR experience with at least 2 in professional (non-administrative) role. Experience consulting with and advising small management teams.

• Prior experience working in a collective bargaining environment (union facilities only) preferred.  Prior experience with affirmative action requirements at a Federal government contractor preferred.

• Familiarity with legislation concerning employment such as: ADA, FMLA, EEOC, FLSA, Title VII.

Knowledge/Skills/Abilities:

• Excellent verbal and written communication skills.

• Strong organizational and time management skills. Ability to make timely and informed decisions and understand when to escalate issues. 

• Working knowledge of MS Office software required; HRIS familiarity; experience with applicant tracking programs and dispositioning of applicants preferred; effective presentation skills; ability to interface with all employee levels.

Travel Requirements:

• Up to 50% Travel

This role will also receive annual incentive plan bonus.​

​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html 
 

 

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$65,000 - $100,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***