Humanitarian Decision Support Analyst

DevTech is a mission-driven firm specializing in innovative, data-driven solutions that help governments, civil society, and the private sector strengthen public financial systems, unlock investment, and make informed decisions in complex environments. We combine advanced analytics, contextual insight, and blended finance strategies to deliver practical, forward-looking solutions worldwide. Guided by our core values of integrity, innovation, evidence-driven impact, resilience, and collaboration, DevTech works transparently and in close partnership with clients and communities to achieve measurable results and lasting impact.

DevTech is looking for a Humanitarian Decision Support Analyst to work as an institutional contractor on its Analytics, Data, Visualization, and Information Services 2.0 (ADVISE 2.0) contract with the United States Department of State (DOS).  The Humanitarian Decision Support Analyst will work with the Office of Global Food Security (GFS) to support Humanitarian Assistance (HA) across the State Department. The Humanitarian Decision Support Analyst will support the Humanitarian Data, Assessment, & Coordination unit within GFS’ Technical Quality & Assurance Division.  The Humanitarian Data, Assessment, & Coordination unit strives to create and share decision support products with humanitarian assistance decision makers to improve their understanding of humanitarian needs, internal and external humanitarian data, and to improve the quality and targeting of global humanitarian assistance in crisis settings.

Overall , this role is responsible for designing and facilitating the creation of decision support products that allow DOS staff to make decisions about humanitarian action that are informed by evidence. The Humanitarian Decision Support Analyst will serve as the bridge between the development team and clients. The Analyst will gather information about the decisions that the product will inform, the needs of the decision-making team, and the gaps in data and analysis that impact the decision. The Analyst will translate the needs of the decisionmakers into a set of clear, actionable, and effective requirements for the engineering and development teams. The Analyst will teach the decisionmakers how to use and interpret the product and will collect feedback to improve the product before it is final. The role will use human centered design processes to identify client requirements, communicate those requirements to developers, and ensure that clients can successfully use the final products in their work.

Responsibilities:

• Gather and interpret user and business needs, turning them into clear requirements that guide solution design.
• Support solution design discussions by identifying risks, clarifying use cases, and ensuring proposed approaches meet user needs.
• Evaluate solution readiness by checking that delivered features align with requirements and real-world workflows.
• Check the quality and correctness of the data graphics and catching any errors that might have been made during the building process.
• Coordinate feedback from users, testers, and stakeholders to identify gaps and improvement areas.
• Help teams apply user centered thinking and practical field insights when making product decisions.
• Contribute to documentation, knowledge sharing, and collaborative practices that improve clarity and solution quality.

Requirements

• A bachelor's degree in a relevant field.
• 11 years of relevant experience. Education may substitute for years of experience. Expertise in data, analytics, and digital technology strategies in a humanitarian context.
• Excellent communication skills.
• You should be incredibly thorough and able to help our team maintain the highest quality standards
• Overseas or domestic work experience in a humanitarian response context.
• Excellent interpersonal skills.
• Ability to work well in a team.
• The candidate must be a U.S. citizen to qualify for the required U.S. government security clearance for this project.

 This position’s place of performance is Washington D.C. Remote work has been authorized for this position.