Interim - Housing Case Manager Support Specialist (Washington County)

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org.  

POSITION:                          Housing Case Manager Support Specialist (Washington County) 

JOB CLASS/GRADE:           Specialist 1/ Grade 8

WAGE:                                  Starting at $20 per hour based on experience 

FLSA; EEO; WC:                   Non-Exempt; Professional; 8864

LOCATIONS:                       Greater Middle East Center (GMEC) Office, 4915 SW Griffith Drive 

                                               Suite 216 Beaverton OR 97005

                                               Hybrid schedule

FTE; FT/PT; STATUS:          Hourly: On Call/Casual without benefits

                                               (Interim Position 12 weeks)

NUMBER OF POSITIONS: (1)

APPLY AT:                            www.irco.org 

STATUS:                                Oncall/ Casual without Benefits

PROGRAM(S):                     Washington County Senior Housing Program 

SECTOR/DIVISION:            Housing and Supportive Services/Assets & Opportunity Building

REQUIREMENTS:                Must speak English and a second language (Spanish, Arabic, Farsi, 

                                               Dari is preferred). Must have a valid Oregon driver’s license, 

                                               verification of car insurance, and use of a vehicle during work

                                               hours.

Program Summary

IRCO Washington County Supportive Housing Services works to provide the highest quality of housing case management services to participants currently experiencing homelessness and housing instability and who are eligible for supportive housing funded through the Metro Supportive Housing Program in Washington County. 

Position Summary
The Housing Case Manager Support Specialist is both sites based, and field based. This Interim Supportive Housing Case Manager will perform basic tasks to support other case managers. They will be asked to contact clients, complete written and electronic forms, and a variety of other duties. 

Essential Functions

• Working effectively with other supportive case managers, establishing professional relationships, and working as a team. 
• Establish a working professional relationship with participants. 
• Assisting other case managers with contacting clients via phone or email.
• Conduct assessments, contact participants, and assist with office duties.
• Deliver checks to property management companies.
• Picking up checks at IRCO Main office and delivering them to Greater Middle East Center (GMEC) office.

Secondary Functions

• Ability to meet multiple, including conflicting deadlines
• Ability to maintain a high level of confidentiality
• Ability to work flexible hours to meet the availability of clients
• Timely input of client service transactions and client expense documents

Education & Experience

MINIMUM JOB SPECIFIC QUALIFICATIONS:

• Associate degree in human service or related field and minimum of 2 years of experience providing related services to a similar population. 
• Bachelor’s degree in human service or related field and minimum of 1 year of experience providing services related to similar populations. 

Physical, Mental, & Environmental Requirements

• Hybrid setting job
• Physical: Positions at this level require minimal physical effort such as light lifting, carrying or movement, etc. Physical capability involves the use of office equipment where some agility and hand eye coordination is needed. 
• Mental: There is a regular need for assessment of risk, analysis of options, and decisions without complete information. 
• Environment: There is a moderately low level of personal risk encountered. Job conditions are occasionally uncomfortable relative to noise, temperature, inside/outside work, dirty conditions, or interactions with angry or hostile people. 
• Schedule: The work schedule occasionally fluctuates based on organization or customer needs. This fluctuation may occur with or without prior notice. 

Supervisory Responsibilities

?Positions at this level are not responsible for any supervisory functions or responsibilities but may occasionally be asked to orient and/or train new employees or volunteers.

What We Offer

IRCO is a very employee-friendly workplace and offers great benefit packages to our staff:

• Many flexible working arrangements and schedule
• Amazing opportunity to work with people who come from all over the world
• Work that helps your community 
• 3 to 6 weeks of PTO per year 
• 401k match of over 100% on first 5%, immediate vesting 
• 3% match for student loans or college savings 
• 12 Paid Holidays and 1 Floating Holiday
• Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
• Employer Paid Life, Short term, and Long-term Disability Insurance 
• Flexible spending accounts

Required Engagement 

Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives. 

How To Apply

1. Complete the IRCO application in our Careers Portal: IRCO Application for Employment.  
2. Upload your resume and cover letter addressing your qualifications for this position IRCO Careers.  
3. For questions about this position, please email jobs@irco.org

Please note that physical applications are accessible from IRCO’s main office, 10301 NE Glisan, Portland, OR 97220. Due to the high volume of applications received, we will not be able to contact applicants or return calls regarding applications. Complete applications should include a cover letter, resume, and IRCO application. 

IRCO is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any characteristics protected by State and Federal law. We will make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws.