Medical Admin Support Specialist - Hybrid Remote Role

TRA’s corporate office is hiring for a full-time member of our Physician Admin Support team. In this role you will provide direct, internal support for Physicians and Radiologist throughout our TRA and Diagnostic Imaging Northwest locations. This role is ideal for someone who thrives in a structured office setting, is comfortable managing multiple phone lines throughout the day, and understands the urgency, professionalism, and precision required when directly supporting physicians and clinical teams. 

Location: TRA Administrative Office – Downtown Tacoma

Schedule: (Hybrid Remote / in office work available after training period)

• Wednesday: 9:30AM - 8PM
• Thursday: 9:30AM - 8PM
• Friday: 9:30AM - 8PM
• Saturday: 9:30AM - 8PM

Pay and Benefits:

New employees to this role can expect to be offered $20.23 - $24.07 per hour based on relevant experience, skills, and abilities. 

Benefits + Perks: 

• Prioritize your work / life balance - No on-call or overnight shifts!
• Shift differentials for any hours worked after 6PM or on the weekends 
• Medical, dental and vision benefits
• Available HSA and FSA options 
• Mental health and wellness benefits through our Employee Assistance Program (EAP) 
• Basic life insurance, and long term disability coverage 
• Robust 401K package: Automatic 3% employer contribution on day one + up to 3% employer match
• Accrue up to 17 days of PTO per year for all eligible new employees
• Generous PTO rollover + PTO cash out opportunities 
• 9 paid holidays
• Annual, automatic compensation growth path
• Profit sharing
• Options for Legal / ID Protection, and more

Job Summary:

The Physician Administrative Support (PAS) team member supports a fast-paced healthcare organization with high call volumes and complex administrative tasks. The radiologists rely heavily on the PAS team to coordinate time-sensitive tasks, facilitate communication between providers, and communicate critical results to referring physicians and healthcare providers in an accurate and timely manner. 

This position also provides some additional administrative support to other departments within the organization. It demands a high level of professionalism and the ability to work efficiently under tight deadlines.  This position reports to the supervisor of the department, under the direction of the Administrative Services Manager. 

• Manage multiple phone lines in a fast-paced environment
• Handle high daily call volume with professionalism and urgency
• Coordinate communication between physicians, radiologists, technologists, and referring provider offices
• Relay time-sensitive clinical information accurately
• Provide direct administrative support to medical professionals
• Maintain HIPAA compliance and strict confidentiality
• This position supports medical professionals and provider offices — it is not primarily patient-facing.

Qualifications:

• 2+ years of high-volume phone experience (medical setting preferred)
• Experience supporting physicians or clinical teams
• Strong communication and multitasking skills
• Medical terminology knowledge preferred
• High School Diploma or GED required

About TRA Medical Imaging

TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values.

We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation.

Why Choose TRA Medical Imaging

TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.

Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.

Want to learn more about TRA’s commitment to patients, employees and our community? Visit https://www.tranow.com/about/careers/ and explore your future with us today!