Paediatric Diabetes Support Worker
Norfolk and Norwich University Hospitals NHS Foundation TrustAt NNUH it is our privilege to provide healthcare to over one million people across Norfolk and surrounding areas. Our vision is to ‘provide the best care for every patient’, and if this inspires you and you share our values, we really want you to join our team.
NNUH is currently the busiest Trauma Unit in the East of England caring for almost 850 trauma patients annually many with complex care needs. We are enhancing our urgent and emergency care specialist services for patients with significant injuries as a result of trauma and have an ambition to become a Major Trauma Centre.
Our values support our vision and guide the behaviour of everything we do, these are:
People-focused
We look after the needs of our patients, carers and colleagues, to provide a safe and caring experience for all.
Respect
We act with care, compassion and kindness and value others’ diverse needs.
Integrity
We take an honest, open and ethical approach to everything we do.
Dedication
We work as one team and support each other to maintain the highest professional standards.
Excellence
We continuously learn and improve to achieve the best outcomes for our patients and our hospital.
Wish you were here? So do we.
We want all our staff to achieve a balance between work and personal life and understand how important flexible working can be. We welcome applications on a full or part time basis, various shift patterns and hybrid working, where roles allow.
At the Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH), we know the benefits diversity can bring to our organisation such as creativity, innovation and compassion. All of which have a direct impact towards our staff and patient experience. We are committed to being a Hospital for All – being equitable and inclusive, and a place where all feel a sense of belonging. We therefore particularly encourage and welcome applications from candidates who are underrepresented in NNUH’s workforce. These include people from Black, Asian, and Minority Ethnic backgrounds, people with diverse abilities and people within the LGBT+ community.
Job overview
**18 Month Fixed term contract/ secondment opportunity**
Are you enthusiastic, compassionate, self-motivated and want to develop your skills in Children's Diabetes care? If so, this is the post for you! We are looking for a Diabetes Support worker to join our team. This is a really exciting post that will be right for someone who has a passion for delivering joined-up, supportive care to children with Diabetes and their families in Community settings.
The successful candidate will work with the specialist Children's Diabetes Team to develop and deliver a well-organised and responsive service to this patient group. There will be access to all relevant training opportunities to further develop skills necessary for the post. Ensuring that patient safety is at the heart of everything we do. We are looking for someone who is dedicated to patient-focused care, with excellent communication skills, who is willing to deliver high-quality care.
If you share our passion for providing the best possible care to children and their parents when they need it the most and want to work in a team which consistently strives to provide every patient with the care we want for those we love most, then we would like to hear from you.
Advert
The Diabetes Educator will work as part of a multidisciplinary team under the supervision and guidance of the site lead paediatric diabetes specialist nurse, and will provide high-quality, evidence-based care and support of people with diabetes within the paediatric diabetes service aged 0-19.
Main duties of this role would include empowering children and young people with diabetes and their families/carers to manage their condition effectively by delivering education and health promotion as appropriate, with emphasis on patients who are having difficulty engaging with their health needs.
To provide specialist education teaching for other professionals across all care sectors, including schools and other educational establishments as appropriate, practical training in insulin administration and blood glucose testing to school and nursery staff and to provide basic care planning for CYP in schools/ educational settings.
Liaising with other agencies across the wider community and with our own community teams to provide coordinated packages of care.
Please note that this advertised position, which is part of occupation code 6131, does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). As this is a part-time position, it does not meet the minimum salary requirements, meaning the Trust would not be able to issue a Certificate of Sponsorship for this role.
Working for our organisation
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Detailed job description and main responsibilities
- To work closely with the Paediatric Diabetes Specialist Nursing Team to plan and prioritise workload and carry out delegated tasks within the remit of the post holders’ own sphere of responsibilities and competencies.
- To undertake all biometric data collection and perform review tasks as needed within the outpatient clinic setting.
- Assist patients to set up downloading and sharing their diabetes technology data to the relevant digital platforms.
- Record all findings in the clinical records and patient notes according to Trust policy.
- Report any concerns, changes and variations in the patient’s psychological, physiological or social conditions.
- Empower children and young people with diabetes and their families/carers to manage their condition effectively by delivering education and health promotion as appropriate, with emphasis on patients who are having difficulty engaging with their health needs.
If you are considering applying for this post on a secondment basis, please discuss with your Line Manager prior to applying to ascertain whether this could be supported.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role.
The Job Description, which includes a Person Specification, provides a full outline of responsibilities and requirements for this role. Please use your supporting statement to demonstrate how you meet the person specification.
Visa and Immigration
If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
Travelling to work
Staff parking is available onsite; however, this is limited during core working hours. We have more capacity in the evening and at weekends and can usually provide spaces during those hours.
We look to allocate these spaces fairly. Our Travel Office have a set of criteria that staff must meet in order to qualify. If you qualify for a space, you may be placed on a waiting list if we are at full capacity.
The NNUH is served by a number of public buses, and we offer generously discounted monthly passes with First Bus & Konect.
The Costessey Park and Ride runs regularly each day from 06:30 (from P&R) to 20:45 (from NNUH) and this service is free for NHS staff. There is a regular Thickthorn P&R service as well which is free. Applications to the Travel Office are required for this service. We also have a discounted service from the airport P&R if you purchase a bundle. Please see Konect website for further details.
The NNUH host multiple bicycle racks and a salary sacrifice scheme. We also benefit from a Beryl station onsite.
If you work at another Trust site, please discuss travel and parking arrangements at interview.
DBS
If this post involves working with children or adults the application form will ask for information regarding previous convictions as you will be required to undertake a Criminal Record and Barring Check known as a DBS check.
If you are a new employee or registering with the Staff Bank you will need to meet the cost of this unless your salary is less than point 9 of Afc
NHS Service
Should you be appointed to the post we will need to establish any previous NHS service via the ESR IAT and we will accept the submission of your application as your agreement to this.
UK Registration
You will need to have current UK professional registration where this is a requirement of the role.
Application
Following candidate feedback and to reduce our dependency on paper, all our communication with you regarding your application will be by email so could you please check your e-mails (and Spam) regularly.
We value equality in our team and recruit from all sections of the community. We recognise there is a wealth of talent among people who have a disability and if you meet the minimum criteria detailed in the person specification and have a disability, you may wish to be considered under the Guaranteed Interview Scheme by indicating this in the relevant section on your application.
We look forward to receiving your application and if you do not hear within the next four weeks this will usually mean that you have not been short-listed. However, if you wish to confirm this please contact the person indicated on the advert.
Flexibility
Whilst every effort will be made to recruit to the post as it is advertised, there may be occasions where we consider alternative working patterns, such as part time working, or contract types, such as secondments, depending on circumstances. Should you wish to work in a different working pattern to that stated in our advertisement, please indicate this in the supporting statement to your application.
Useful Information
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Norfolk and Norwich University Hospitals NHS Foundation Trust Website