Remote Customer Service & Client Support Agent – Work From Home

The Gainey Agency is hiring a remote Client Support Agent to support clients in the Cincinnati, OH area. This is an independent contractor opportunity (1099) offering flexible, work-from-home arrangements within the financial services sector. Training, mentorship, and advancement opportunities are provided based on performance.

What you’ll do

• Connect with individuals who have requested information about financial protection products.
• Provide general education on life insurance options.
• Assist clients in identifying coverage that fits their needs.
• Maintain professional communication and follow-up with clients. (Leads may be provided; no requirement to cold call.)

Training & support

• Structured onboarding and training program.
• Ongoing mentorship and team support.
• Access to training resources and guided systems.

Compensation

• Commission-based pay as an independent contractor (1099).
• Earnings vary based on activity level and production; no hourly pay or guaranteed salary.
• Performance-based bonuses and incentives may be available.

Requirements

• Must be 18 years of age or older.
• Must be authorized to work in the United States.
• Ability to obtain an Ohio life insurance producer license (training provided; licensing costs may apply).
• Reliable internet connection and access to a phone and computer.

Who this may be a good fit for

• Individuals seeking flexible, remote work.
• Those with customer service, education, or healthcare backgrounds.
• Self-motivated candidates comfortable working independently.
• Candidates interested in developing new skills and pursuing long-term growth.

Additional disclosures

• This is an independent contractor opportunity, not a W-2 position.
• Income is not guaranteed and depends on individual performance.
• This role involves offering financial protection products such as life insurance.