Salesforce Administrator

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Salesforce Administrator will be responsible for overseeing the administration of one or more 3rd party applications within the portfolio. They will develop, document, implement and maintain their application(s) and new workflows, use cases, standards and processes.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Designs and delivers and clearly articulates technical solutions utilizing one or more application platforms that meet both needs of the business while ensuring compliance to our established processes (e.g. change control, SDLC, etc.).

• Manages the administration, support and training for one or more application.

• Provides ongoing communications and training for one or more application.

• Executes rollout/release plans for both new applications and upgrades to existing applications.

• Ensures that the applications and configurations comply with company security policies.

• Collaborates with cross-organizational teams and departments to implement/improve application adoption and utilization across the business.

• Builds new integrations/connectors for one or more applications, e.g. data feeds, data loads, etc.

• Participates in On-Call duties as needed to support their assigned applications.

• Performs other related duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Maintaining fluency with, Salesforce query, and Salesforce Search language (SOQL and SOSL).

• The Salesforce Admin will support the senior Salesforce Developers and Business Analyst as needed.

• Developing and configuring solutions using Salesforce functionality/Lightning Components (AURA and LWC), APEX, Visualforce Pages, SOQL, and SOSL, etc.

• Well-experienced with usage of Salesforce APIs (bulk API, Metadata API), Web Services (SOAP, REST), AppExchange and 3rd party installations, configurations, and integrations.

• Reviewing and providing feedback on technical implementations and documents and ensures that Salesforce best-practices and standards are followed.

• Creating and maintaining technical documentation including process documentation, naming, and commenting conventions and Salesforce policies/procedures.

• Participating in the full application life cycle - design, development, testing, and deployment.

• Assisting in identifying, troubleshooting, and resolving defects encountered during various stages of project delivery, including during the deployment and implementation of the solution in production environments.

EDUCATION AND EXPERIENCE CRITERIA:

• BA/BS degree in Computer Science, MIS, Mathematics or Business Administration field OR additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
• A minimum of 2 years’ work experience as an application administrator or similar role
• 1 or more platform certification (i.e. Certified Salesforce Administrator, Workday HCM or Finance Certification, Certified ServiceNow Systems Administrator, etc. 
• MSCA, MSCD, CAP, or other similar certifications desirable
• Experience with the Agile/Scrum development methodology
• Experience developing solutions through scripting and integrating systems
• Experience providing technical services for software implementations

PAY RANGE:

EMPLOYEE BENEFITS

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