Section Manager- Contract Admin & Compliance

As part of the Commercial Contracting organization, the Section Manager, Contract Administration/Compliance is responsible for the management of the above mentioned team.  The Section Manager supervises a team of 4 Contract Administrators and 1 Analyst, Contract Compliance and oversees the day to day operations of the team, including monitoring compliance with all policies, procedures, and good financial practices, including SOX. 

Essential Duties & Responsibilities

• Request and monitor daily report for direct orders on hold 2 x’s per day and distribute to staff.
• Request anniversary and expiration reports 120 in advance of anniversary or expiration date and distribute to staff for processing.
• Monitor that the above contracts have action taken 45 days prior to anniversary or expiration date. 
• Monitor the SOX compliance report logs – Chargeback paid activity, Contract amending activity and Direct sales reports.
• Monitor the Contract Admin mailbox consisting of rebills, price requests, customer deactivations, product adds and deletes and contract extensions.
• Track and log all contracts, LOA’s and PO’s received from the sales reps and route to appropriate analyst.
• Review and approve contracts entered by analyst to ensure accuracy and to comply with SOX audits.
• Point person for request and retrieval of archived contracts.
• Notify Compliance Analyst of device shipments.
• Review Compliance statements prior to customer notification.
• Respond to contract compliance inquiries from Commercial Contracting, Sales and/or other entities regarding customers.
• Conduct 1:1’s with all direct reports monthly.
• Conduct team meetings as needed due to staff in both LF and SC.
• Manage and work with the Compliance Analyst with all failure to supply requests.
• Work on special assignments as assigned

Knowledge & Skills

• Understanding of end-to-end commercial contracting operations management. 
• Individual should possess good problem solving skills, the ability to plan, organize and manage a variable workload and meet deadlines with accurate results.
• Must possess good oral and written communication skills.
• Interact with external customers and internally with multiple levels of personnel/management to resolve direct contract pricing issues. Experienced in Model N and other relational databases and database structures. 
• Intermediate-Advanced level knowledge of Microsoft Office (Word, Excel) is required.

Minimum Qualifications, Education & Experience 

• Must be at least 18 years of age
• High School diploma required; associate or bachelor’s degree from an accredited college or university is preferred 
• Minimum 3 years of experience required

Work Environment

• This is largely a sedentary role. 
• This job operates in a professional office environment and routinely uses standard office equipment.
• to 25 pounds
• Typically requires travel less than 5% of the time