TMW Systems Administrator

Amerit Fleet Solutions, one of the leading Fleet Maintenance companies in the US, is seeking a TMW Systems Administrator with Fleet Maintenance System experience to join our growing team! 

Location: Remote or Charlotte, NC

Compensation: Competitive Salary Pay- Paid weekly, every Friday! Salary Range: $80,000-100,000, depending on experience!

The benefits of belonging – what’s in it for you? 

• Full benefits within 30 days
• Medical, dental, vision, prescription drug coverage, life insurance, disability insurance
• 401(k) Match program
• Paid vacation, holidays, and sick time
• Commitment to your safety through boot and prescription safety glasses reimbursement
• Career and learning development with an extensive training program through our Amerit University
• Employee referral program, up to $1,000 bonus
• ASE certification program with fee reimbursement and bonus
• Employee recognition platform that includes opportunities to redeem points for merchandise
• Employee Assistance Program (EAP)
• 24/7 nurse triage line
• Employee discounts on cell phone service and entertainment tickets
• Employee resource groups (ERGs) that foster inclusion

• Plan, design, develop, and support efficient business and operations systems in support of core fleet maintenance organizational functions and business processes.
• Gathering and analyzing data in support of business cases, proposed projects, and systems requirements.
• Prepares documentation by collecting, analyzing, and summarizing information.
• Effectively communicate complete reports with probable causes and possible solutions to systems issues.
• System implementation set up. To include customer, mileage import, fleet list and inventory.
• Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications.
• Coordinate and perform in-depth tests, including end-user reviews, for all systems and processes, and other post-implementation support.
• Monitors project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.
• Provide systems Tier 1 and Tier 2 support to hundreds of users
• Train end users for fleet maintenance systems and processes.
• Champions and actions TMW enhancement requests in a timely manner
• Partner with the other IT functions to ensure enhancements are all properly integrated and tested
• Issue resolution, conduct root cause analysis and implement corrective actions
• Implement exception reporting to ensure data quality & pricing
• Ensure timely and complete data uploads
• Document processes
• Will have a direct reporting relationship to the TMW Support Director and with a dotted line to the business area that this role supports

• 5+ years of progressively responsible, related experience.
• Reporting and data extraction
• System Software training experience.
• Problem and issue resolution
• Must be able to work on multiple projects concurrently and work within deadlines.
• Demonstrated ability to communicate effectively with all stakeholders; managing communications among clients (mechanics, parts persons and managers), IT developers and the end users.
• Knowledge/understanding of vehicle maintenance is desired.
• Experience with TMW Fleet Maintenance system is desired
• Ability to transform a business need into a visual representation.
• Capable of auditing and reconciling data for accuracy and consistency.

Are you ready to advance your career with Amerit Fleet Solutions? Apply Today!

https://www.ameritfleetsolutions.com/careers/easy-apply

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