Transition & Close-Out Programme Support Officer - 18m FTC

Location: Hybrid / Remote with some travel
Salary: £39,579.20 per annum plus travel expenses
Contract: Full time, Temporary, 18‑month fixed term

Benefits include:

• Free private GP access and Employee Assistance Programme
• 25 days annual leave plus bank holidays
• Death in Service benefit (4× salary)
• Financial reward schemes and retailer discounts
• A strong safety culture and commitment to diversity and inclusion

At Gov Facilities Services Limited (GFSL), we’re more than a team – we’re a community united by our values: Pride in People, Do the Right Thing, and One Team. Together, we create safe, secure, and supportive environments across the prison estate, enabling rehabilitation and positive social impact.
 

We are now recruiting a Transition & Close‑Out Programme Support Officer to support a complex, multi‑workstream programme during a critical phase of transition and demobilisation. Reporting to the Transition & Close‑Out Programme PMO Manager, you will play a key role in ensuring effective governance, reporting, planning, and control arrangements are in place.

This role is central to enabling the programme team to deliver agreed objectives, by maintaining accurate programme information, coordinating activity across workstreams, and embedding programme management standards.

What You’ll Be Doing
You’ll provide PMO support to a complex, multi‑workstream transition and close‑out programme, helping ensure strong governance, accurate reporting, and effective coordination across projects.

Working with the Programme PMO Manager and Project Managers, you’ll maintain programme controls, produce performance and financial reports, and keep key information such as risks, issues, actions, and plans up to date.
You’ll support programme planning, resource and budget tracking, coordinate meetings and documentation, and use data and digital tools to monitor progress, identify issues, and support informed decision‑making. You’ll also work with a wide range of stakeholders and help share learning and best practice across the programme.

What We’re Looking For
Essential:

• Experience working in a programme or project management support role (PMO / project support / programme support)
• Strong organisational skills with the ability to manage multiple tasks and deadlines
• Proficiency in Microsoft Project and other Microsoft Office tools
• Good communication skills, with the ability to work collaboratively with project managers, team members, and stakeholders
• Strong attention to detail to ensure accurate reporting, schedules, and documentation
• Knowledge of programme and project management methodologies, techniques, and best practice
• PRINCE2 Practitioner or APM Project Fundamentals qualification

Desirable:

• Good analytical skills, including the ability to assess risks, resource requirements, and potential delivery impacts
• Experience using data, dashboards, or digital tools to support project and programme reporting

This role offers an excellent opportunity to work within a high‑profile, complex programme, gaining exposure to governance, reporting, and transition activity within a public sector environment. You’ll be part of a supportive PMO function, helping to ensure delivery remains controlled, transparent, and well‑evidenced through to programme close‑out.

Explore a Career at GFSL
Welcome to careers at Gov Facilities Services Limited (GFSL). Joining us means helping to ensure prisons are safe and secure for prisoners and prison staff alike, and playing your part in supporting rehabilitation and reintegration into society.
You’ll find a strong focus on safety, an inclusive workplace, a competitive benefits package, and real opportunities to build your skills and progress your career.
 

Pride in People
We’re passionate about promoting greater diversity and creating a workplace where everyone feels heard, valued, and able to be their true selves. We recognise that everyone’s needs at work are different and are committed to fairness, inclusion, and equal opportunity for all.
 

Future Plans
GFSL has been notified by its shareholder (MoJ) that the provision of FM services will, following a successful procurement process, transfer to private sector providers no sooner than August 2027.

If you’re organised, detail‑driven, and motivated to support effective programme delivery, we’d love to hear from you.

Pride in People – Do the Right Thing – One Team

GFSL – An ISO 9001 Certified Company