VMWare/Nutanix/Server Engineer - IT System Administration-Senior/Specialist

The VMware/Nutanix/Server Engineer, within the Server & Storage Team, is a senior-level technician for Revenue's Information Systems Infrastructure Team. This position serves as a senior-level technician who performs highly complex tasks within DOR’s Server and Storage environment, consulting, planning, utilizing specialized analysis, and providing design recommendations for Data Center-class and Server-class hardware, hyper-converged infrastructure, Enterprise Storage, Citrix VDI, Virtual Server Hosting Environments and services.

Here are some other essential duties:

• implements and supports technical solutions for agency-wide mission-critical server hosting environments and services.
• Works with IT and business staff to include consults, plans, specialized analysis, and provides recommendations and implementation.
• Performs maintenance, upgrades, monitoring, and systems health checks of DOR IT systems, to include analyzing and troubleshooting problems, while implementing resolution, and making recommendations for improvements.
• Performs patching of server infrastructure and hosting environments, by planning, testing, deploying, and monitoring system availability after patching is completed.
• Installs, tests, validates, deploys, upgrades, maintains, and manages the agency's virtual server hosting environments, applications, and processes.
• Tests new infrastructure, applications, technical changes, and upgrades. 
• Ensure server and storage systems comply with IRS and OCIO requirements.

The ideal candidate will possess the following knowledge, skills, and abilities, as well as expert-level knowledge in the following areas:

• Recent experience in the administration of Hyper-converged Infrastructure and virtual server hosting environments.

• Recent experience with Server operating systems, server hardware, and server software applications, including, but not limited to, computer network infrastructure technology, network operating systems, and virtualization technology. 

• Translating technical options into business terms and providing business solutions to critical business problems.

• Communicate clearly and effectively in writing by producing documents that are clear, concise, organized, and free from spelling and grammatical errors.
• Documents intended for customers or others external to the division may be reviewed by a manager. All documents prepared should consider the audience and should be written in a persuasive manner.   

• Ability to effectively express ideas and information through the spoken word using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the audience.
• Verbal communications would include participating in staff and project team meetings, phone communication, and one on one communication with peers and supervisor. 

• Demonstrates behaviors needed to effectively interact with others individually or in group interactions.

• Ability to effectively organize multiple assignments, often involving competing priorities, to produce work products and services that are accurate, thorough, and on time.  

• Research and explain technical information regarding rules, rights, regulations, policies, procedures, programs, or services to answer questions, resolve problems, communicate decisions, or actions.
• Seek opportunities to resolve problems and submits findings for review. 
• Works independently to analyze highly complex problems & coordinates their findings and recommendations 
• Provide recommendations to improve the analytical processes within the immediate workgroup. 
• Think through all facets of an issue. Demonstrates attention to detail. Reports, documents, projects, and programs follow a logical and linear progression. 
• Resolve problems by independently analyzing problems and judging the best solution or action to respond to difficult situations. 
• Develop insights and apply innovative solutions beyond those traditionally considered. 

• Proficiency in managing and maintaining hyper-converged infrastructure systems. 
• Expertise in virtual server hosting environments, including setup, configuration, and troubleshooting. 
• Knowledge of virtualization technologies and their application in business environments. 

• In-depth understanding of various server operating systems (e.g., Windows Server, Linux). 
• Experience with server hardware components and their configurations. 
• Familiarity with server software applications and their integration within the IT infrastructure. 

• Competence in designing, implementing, and managing computer network infrastructure. 
• Knowledge of network operating systems and their role in network management. 
• Ability to ensure network security and optimize network performance. 

• Expertise in virtualization technologies, including hypervisors and virtual machines. 
• Ability to abstract operating systems from hardware to improve resource utilization and efficiency 
• Experience in managing virtual environments and addressing challenges related to virtualization. 

• Strong communication skills to translate complex technical concepts into understandable business terms. 
• Ability to provide business solutions to critical problems by leveraging technical expertise. 
• Experience in aligning IT strategies with business goals to drive organizational success.

• A bachelor's degree in computer science or a related field.
• Vendor certifications in specific technologies, including, but not limited to, Microsoft Certified Professional (MCP), Cisco Certified Network Administrator (CCNA), Microsoft Certified Solutions Expert (MCSE), Nutanix Certified Professional (NCP) and/or VMware Certified Professional (VCP).
• A minimum of 1 year of recent experience in the administration of Nutanix hyper-converged infrastructure.
• A minimum of 1 year of recent experience in the administration of Citrix VDI environments.
• 4 years of recent experience in the administration of Hyper-converged Infrastructure and virtual server hosting environments.
• 3 years of recent experience with Server operating systems, server hardware, and server software applications, including, but not limited to:
  • Computer network infrastructure technology, network operating systems, and virtualization technology.
  • Translating technical options into business terms and providing business solutions to critical business problems.

• Attach a cover letter explaining your knowledge, skills, abilities, and desire for this position.
• Current resume.
• Three professional references. personal references will not be considered.

• Comply with the FTI background check requirements consisting of:
  • FBI National background check (fingerprinting required)