Windows Systems Administrator

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
 
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
 
From prototype to real-world impact - be part of a global shift by doing work that matters.

The Windows Systems Administrator within the Environment Management Group is responsible for identifying, analyzing, monitoring, supporting, architecting, and engineering solutions.

Areas of responsibility involve OS, middleware, applications, and databases for pre-production servers.  

Strong coding skills around automation is a MUST.

Must have experience in using Bitbucket, Artifactory, GitLab and a ticketing process.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Deploy, smoke test, and validate new code releases. Backup and restore environments to previous version in case of rollback  
• Maintain and control access to test environments through concept of least privilege
• Provide a weekly status report for current projects
• Review and provide recommendations to improve environment performance
• Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented
• Provide technical assistance to other Systems Administrators as needed
• Understand and document how entire environment and its dependencies is integrated
• Spec and build new environments as needed
• Monitor and maintain standard documentation for policies, procedures and practices
• Demonstrate effective time management and the ability to maintain multiple tasks
• Apply effective communication and customer support to our QA and Dev teammates

• Bachelor’s Degree in Information Technology related fields or equivalent work experience
• Emphasis on Windows Server platforms, 2003, 2008, 2012, 2016, 2019 and 2022 SQL Clustering, PowerShell Automation, IIS configuration, AD, DNS, VLANS, Netscalers, etc.
• Familiarity with SQL connections and basic queries, Oracle connections, VMWare
• Minimum of 5 years of experience in Customer Service and Information Technology
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
• Demonstrated ability to work well with cross-functional groups
• Strong Customer Service skills and the ability to train others in these skills
• Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
• Strong analytical skills with the ability to seek underlying assumptions through probing, questioning, and listening
• Demonstrated strengths in organizational, attention-to-detail, reasoning, critical thinking, and problem-solving skills
• Demonstrated ability to manage multiple projects/tasks, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, determination of sense of urgency, and follow through
• Occasional travel may be required
• Primary responsibilities occur during standard business hours but off hours work is part of the job

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;   
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements  

• Participation in both internal meetings and external meetings via video calls, as necessary. 
• Ability to go into corporate or client offices to work onsite, as necessary. 
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary. 
• Ability to bend, kneel, crouch, and reach overhead, as necessary. 
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary. 
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary. 
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary. 
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.   

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options  
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)  
• Employer Paid Life Insurance and AD&D Coverages  
• Health Savings account paired with our low-cost High Deductible Medical Plan  
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest   

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.