HubSpot Support Specialist (HubSpot Admin)

Company Description

Why Process Pro?

Process Pro Consulting is a one-stop shop for HubSpot ops — a small, fast-moving team that partners closely with B2B clients to drive meaningful change. We focus on what matters: real results, genuine collaboration, and work we’re proud to put our name on (and we have fun while doing it!).

Our team of Pros helps businesses run smarter by building customized HubSpot solutions that enable revenue teams to maximize the platform’s full potential.

We’re looking for someone who shares our passion for HubSpot, loves problem-solving, and thrives in a collaborative, growth-minded environment.

The right fit will value:

• An always-learning, always-growing mindset
• Collaboration and team focus
• Kindness and integrity
• Motivation and ownership

Job Description

Are you the kind of person who loves solving problems, getting things done for the team, and making customers’ lives easier? We’re looking for a HubSpot Support Specialist (HubSpot Admin) to join our growing team — someone who thrives in the details, communicates clearly, and enjoys helping customers see quick, tangible results.

Qualifications

What You’ll Do

You’ll work closely with both new and long-term customers to deliver fast, high-quality solutions inside HubSpot. Typical projects and responsibilities include:

• HubSpot implementations and data migrations

• Performing “Fractional Admin” updates — property adjustments, workflow builds, and integration reviews

• Managing and cleaning data in Excel or Google Sheets

• Building, testing, and activating HubSpot solutions independently

• Participating in customer calls to share progress and insights

• Communicating with customers via email and Slack

• Keeping clear records — call notes, action items, and results — in our project management system

• Supporting other team members, including Consultants, Solution Architects, and Automation Engineers

You’ll Excel in This Role If You Have

Experience & Background

• Hands-on experience in Marketing and Sales Hubs (bonus: experience across multiple HubSpot Hubs)

• Familiarity with project management tools (Asana, ClickUp, Monday, etc.)

• 2+ years in a customer-facing role (such as CSM, AE, AM, BDR, or SDR)

• 2+ years working in a GTM department (Marketing, Sales, or Customer Success)

• Experience managing and manipulating data in Excel or Google Sheets
   

Skills & Strengths

• A problem-solving mindset with a knack for finding efficient solutions

• Strong written communication — able to explain technical details simply

• Meticulous attention to detail and data accuracy

• A desire to learn how systems and operations work together (this role can grow!)
   

Must-Haves

To succeed in this role, you must have:

• At least 2 years of experience in a GTM department (Marketing, Sales, or CS)

• Hands-on HubSpot experience using Sales and Marketing Hubs (multiple HubSpot Hubs are helpful!)

• Proven ability to communicate clearly and professionally with customers

• A track record of identifying and solving problems independently

• A willingness to learn and grow

Additional Information

If you’re someone who enjoys collaborating, thrives in fast-moving environments, and loves working inside HubSpot, we’d love to meet you.

Apply now and help us deliver smart, scalable HubSpot solutions for our clients.

Salary Range: $45,000 - $65,000 (DOE)

Benefits:

• Health, vision + dental insurance
• 20 days of PTO 
• Standard US paid holidays
• 2 company mental wellness days
• Flex hours & fully remote team
• Bonus quarterly program
• Professional development program
• Health and Wellness stipend
• 401k matching (eligible after 6 months of employment)
• Parental leave benefits
• Short-term disability insurance benefits
• Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)