Title: Loan Processor Administrative Assistant - Commercial and Consumer Loans
Department: Loan Operations Department
Reports To: Loan Operations Manager
REMOTE Opportunity
SUMMARY
The Commercial Processor Admin provides support in the processing and servicing of both Commercial and Consumer loans within the Loan Department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist with the detailing, booking, and maintenance of commercial loan files.
- Assist with the detailing, booking, and maintenance of consumer loan files.
- Assist with the detailing, booking, and maintenance of BHG loan files.
- Assist with the detailing, booking, and maintenance of TRIAD loan files.
- Assist with the verification of loan underwriting documentation.
- Assist with balancing and preparing loan closing document packages.
- Set up payment methods (e.g., coupon books, automatic transfers).
- Ensure all title, mortgage, UCC, and other required documentation is complete and properly recorded with county and state offices.
- Set up and maintain loan participations with participant banks.
- Cross-train with Loan Administrative Assistants.
- Scan, upload, and verify loan documentation for accuracy and completeness.
- Process errors and ensure timely correction of documentation.
- Perform other duties as assigned.
EDUCATION and/or EXPERIENCE
- High School education or GED
- Relevant experience preferred
- Strong Customer Service Skills
- Attention to detail, accuracy and follow-through
- Strong computer skills
- Ability to multi-task and prioritize