Operations & Admin Support for an Airbnb Business Based in Australia (Home Based Part Time)

• Act as the central point of coordination between cleaners, maintenance, and guest support teams

• Manage daily guest requests, issues, and check-in coordination

• Review cleaning schedules, photos, and completion status before guest arrival

• Coordinate maintenance requests, including logging issues, sourcing quotes, and booking jobs

• Manage cleaning operations, including scheduling, communication, and quality control

• Track claims, expenses, and on-charging between guests, owners, and the business

• Assist with invoicing, expense tracking, and basic financial administration (QuickBooks)

• Maintain accurate records, systems, and operational workflows