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Operations Administrator (Remote, Full-Time)

Smart Workforce Solutions
2 days ago
Full-time
Remote
Australia
Administrative

Introduction

Position: Operations Administrator

Location: Remote (South Africa)

Work Hours: 07:00 – 15:00 AEST

Role Type: Remote, Full-Time

Reports To: Management Team / Operational Leadership

Salary: R20, 000 per month (non-negotiable)

Position Overview:

The Operations Administrator is responsible for supporting the day-to-day operational, administrative, and coordination functions of the business.

This role plays a critical part in ensuring that systems, processes, scheduling, financial administration, and operational workflows are managed efficiently and accurately.

The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities simultaneously.

They will work closely with management and operational teams to ensure seamless business operations, accurate record-keeping, and effective coordination across various functions.

Duties & Responsibilities

Duties & Responsibilities

Operations & Administrative Support

  • Provide comprehensive operational and administrative support to the business.
  • Coordinate daily operational activities and ensure tasks are completed within required timeframes.
  • Maintain operational records, documentation, and business systems.
  • Assist with workflow management and process coordination across departments.
  • Support management with reporting, administration, and operational projects.

Scheduling & Job Coordination

  • Manage and coordinate job scheduling, resource allocation, and calendar management.
  • Monitor work schedules and ensure tasks are assigned and completed efficiently.
  • Coordinate with internal teams, contractors, suppliers, and service providers.
  • Track job progress and ensure operational deadlines are met.
  • Maintain scheduling systems and provide updates to management as required.

Financial & Accounts Administration

  • Assist with invoicing, expense management, and financial administration.
  • Process and reconcile financial transactions accurately.
  • Support accounts payable and accounts receivable functions.
  • Maintain accurate financial records and documentation.
  • Assist with month-end administrative and reporting activities.

System & Database Management

  • Maintain and update operational databases, CRM systems, and business records.
  • Ensure information is accurate, complete, and up to date.
  • Generate operational reports and provide management with regular updates.
  • Support the implementation and maintenance of operational systems and processes.

Stakeholder Coordination

  • Liaise with clients, suppliers, contractors, and internal teams.
  • Ensure timely communication and follow-up on operational matters.
  • Assist with resolving administrative and operational issues.
  • Maintain professional relationships with all stakeholders.

Reporting & Continuous Improvement

  • Prepare operational reports and performance summaries.
  • Identify opportunities to improve administrative efficiency and operational processes.
  • Assist in developing and maintaining standard operating procedures.
  • Support quality control and compliance initiatives where required.

Desired Experience & Qualification

Qualifications & Experience:

  • 3–5+ years' experience in an Operations Administrator, Operations Coordinator, Office Administrator, or similar role.
  • Strong administrative, scheduling, and operational coordination experience.
  • Experience supporting business operations in a fast-paced environment.
  • Excellent organisational and multitasking abilities.
  • Strong attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.

Advantageous Experience

  • Experience within the Hospitality, Hotel, Accommodation, Property Management, Facilities Management, or Service-Based sectors.
  • Experience working with Xero accounting software.
  • Familiarity with Property Management Systems (PMS) or similar operational platforms.
  • Experience coordinating job scheduling, resource planning, or service delivery operations.
  • Exposure to financial administration, invoicing, and operational reporting.
  • Experience working within remote or distributed teams.

Personal Attributes:

  • Highly organised with strong administrative management skills.
  • Excellent communication and stakeholder coordination abilities.
  • High level of accuracy and attention to detail.
  • Strong time management and prioritisation skills.
  • Proactive and solutions-focused mindset.
  • Ability to work independently and take ownership of responsibilities.
  • Strong problem-solving and process improvement capabilities.
  • Adaptable and comfortable learning new technologies and systems.

Package & Remuneration

R20,000 per month (non-negotiable)

Interested?