Payroll Administrator | Remote | Multi-State Payroll

Job Description

Join GoHQ as a remote Payroll Administrator!

Looking for a remote payroll role where you can build strong customer relationships, work with a supportive team, and make an impact every day? Join GoHQ and help deliver exceptional payroll services to businesses across North America.

Remote | Monday-Friday | Quarterly Bonus | Growth Opportunities

About GoHQ
GoHQ is a dynamic and rapidly growing organization, providing innovative back-office and operational support to partners in the last-mile logistics industry across North America. Our mission is to simplify operational tasks for our Owner-Partners, freeing them to focus on strategic decisions that drive their business success.

Who You Are

• A problem solver who thinks outside the box.
• An effective communicator with strong verbal and written skills.
• Detail-oriented with a commitment to delivering superior service.
• Collaborative yet able to work independently.
• Comfortable navigating a constantly evolving partner base.

Why our team loves working here

• 100% remote
• Monday-Friday schedule
• Supportive team that collaborates daily
• Growing company with opportunities to learn new services
• Manage your own customer relationships
• Variety—no two days look exactly the same

Role Overview

As a Payroll Administrator, you'll manage payroll for your own portfolio of customers, ensuring employees are paid accurately and on time while delivering an exceptional customer experience. You'll become a trusted payroll partner, helping customers navigate payroll questions, resolve issues, and maintain compliance across multiple states.

Key Responsibilities

• Manage weekly and bi-weekly payroll processing for an assigned portfolio of customers, ensuring employees are paid accurately and on time.
• Review and audit timecards, payroll data, deductions, garnishments, taxes, PTO balances, and other payroll records for accuracy before processing.
• Partner directly with customers to resolve payroll questions, investigate discrepancies, and provide exceptional payroll support.
• Process employee payroll changes, including new hires, terminations, tax updates, wage adjustments, and final pay calculations.
• Monitor attendance and payroll reports to identify missing punches, overtime concerns, and compliance issues.
• Calculate bonuses, incentive pay, and other special payroll earnings as needed.
• Complete payroll-related audits and reporting, including workers' compensation reporting and payroll record maintenance.
• Build trusted relationships with customers by providing proactive communication and helping them navigate payroll best practices.
• Continuously identify opportunities to improve payroll accuracy, efficiency, and the overall customer experience.

What You’ll Bring

• 3+ years of dedicated payroll processing experience
• Experience processing multi-state payroll preferred
• Experience with ADP, Paycom, UZIO, or similar payroll systems
• Strong understanding of payroll taxes, deductions, garnishments, and compliance
• Exceptional attention to detail and customer service skills

Working Conditions

• Remote Position – Open to candidates residing in AL, AZ, FL, IL, TX.  Working hours: 8 am - 5 pm CST.
• Must have reliable internet and the ability to work independently in a fast-paced, remote environment.
• Sitting and computer work for extended periods.

Why You'll Love Working at GoHQ

• Starting pay: $45,000/annually + Quarterly Bonus
• Full-time (40 hours/week), Monday-Friday schedule.
• Comprehensive benefits, including:
  • 401(k) with matching.
  • Health, dental, vision, and life insurance.
  • Paid time off.

GoHQ is proud to be an equal-opportunity employer, fostering a diverse and inclusive workplace. We’re committed to accommodating applicants with disabilities—let us know how we can support you.

Apply Today!
Take the next step in your career by joining GoHQ, where your skills and initiative can make a real impact. We can’t wait to meet you!