Address: 150 N. 18th Ave, Phoenix, Arizona 85007

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

Salary: $80,000 - $90,000 

FLSA Status: Exempt

Grade: 24

First Review of Resumes: March 10, 2026

Open to AHCCCS Employees Only

The Provider Enrollment Administrator responsible for the oversight of the DMPS statewide Provider Enrollment Unit. This unit is responsible for performing complex coordination and implementation of the Provider Enrollment Web Portal (APEP). Provides assistance and guidance to executive management and directly supports the Operations Deputy Assistant Director’s (DAD) efforts on a variety of administrative and management issues, projects and initiatives related to the enrollment, support and termination of providers, investigations of provider enrollment and provider healthcare fraud and provider mismanagement.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Major duties and responsibilities include, but are not limited to:
• Provides Administrator level leadership managing staff. Provides direction and oversight of their work. Hires, trains, coaches, communicates, evaluates and provides corrective actions. Also, provides guidance and technical support to staff on matters related to Provider Enrollment.
• Continue to support and enhance the provider enrollment system with processes, rules and Center for Medicare and Medicaid Services (CMS) guidelines.
• Special projects and initiatives; Internal and external audits; conduct complex provider analysis and document findings; Coordinate with Office of Inspector General (OIG).
• Review, approve and write comprehensive reports which are provided to licensing agencies; CMS; Perm; and External staff and Federal Auditors.
• Facilitate and champion the lean process in Provider Enrollment and provide guidance, insight, and support to the lean goals at the administrative, regional office and operational levels. Participate as part of the DMPS Senior Management Team directing the culture and operation of the division.
• Mentor managers and supervisors to develop an operationally efficient and highly performing engaged workforce. Coordinate relationships internally and externally.

Knowledge of:
• Research methodologies.
• Statistical sampling and quality assurance.
• Arizona Revised statutes, State and federal rules, statutes and guidelines related to AHCCCS Provider Registration.
• Organizational and administrative procedures.
• Auditing methods and systems of generally accepted auditing standards.
• Risk assessments, contract and fiscal management.
• Principles of strategic planning.
• Lean principles.

Skilled in:
• Management, planning, organization, and delegation skills.
• Oversight of diverse activities and projects.
• Public speaking and written communications skills.
• Research and analytical skills.
• Problem identification and resolution.
• Developing and maintaining interpersonal relationships.
• Computer software or their equivalent: word processing, spreadsheet, email and data input, Microsoft, SharePoint, APEP and AHCCCS Prepaid Medical Management Information System (PMMIS).

Ability to:
• Motivate employees and resolve employee relations issues.
• Communicate effectively.
• Re-prioritize in a fast-paced environment.
• Work effectively with external auditors.
• To interpret CMS guidelines.
• To oversee PERM Audits and State Audits as necessary.
• Compose clear and concise responses to audit reports and relevant audit information to support AHCCCS and Program Integrity aspects of an external audit.

Arizona Drivers License.

Minimum:
• Four years professional experience related to health programs appropriate to the assignment, which included program planning or administration; a Master's degree in a field appropriate to the assignment may substitute for one year of the required experience.

Preferred:
• Undergraduate education involving organization, development business, health care, or public administration or equivalent work experience; 3 years managerial experience, including 2 at a manager level directing a multiple unit, complex organization; and strategic planning.

• Successfully pass fingerprint background check, prior employment verifications and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
• Travel may be required for State business. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Among the many benefits of a career with the State of Arizona, there are:
• 10 paid holidays per year
• Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. Learn more about the Paid Parental Leave pilot program here.
• Other Leaves - Bereavement, civic duty, and military.
• A top-ranked retirement program with lifetime pension benefits
• A robust and affordable insurance plan, including medical, dental, life, and disability insurance
• Participation eligibility in the Public Service Loan Forgiveness Program (must meet qualifications)
• RideShare and Public Transit Subsidy
• A variety of learning and career development opportunities

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Lifetime Pension Benefit Program
• Administered through the Arizona State Retirement System (ASRS)
• Defined benefit plan that provides for life-long income upon retirement.
• Required participation for Long-Term Disability (LTD) and ASRS Retirement plan.
• Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period).

Deferred Retirement Compensation Program
• Voluntary participation.
• Program administered through Nationwide.
• Tax-deferred retirement investments through payroll deductions.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing careers@azahcccs.gov.
Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.