Remote Dental Support Specialist

Company Overview

Founded in 2010 and with locations in Tempe and Tucson, JB Dental Lab is a state-of-the-art Full Service Dental Laboratory, specializing in digital Full-Arch Solutions.  We take pride in utilizing advanced digital workflows to enhance efficiency and accuracy in dental restorations, reducing chair time and ensuring high quality outcomes for patients.

Position Summary

This role is built for a highly capable and clinically skilled dental professional who wants to operate beyond a traditional assistant role and be directly involved in complex full-arch dental implant procedures. You will work directly in dental practices, providing chairside surgical support (similar to a dental assistant role at times), while also helping teams strengthen digital workflows and leave them more capable than when you arrived. You will act as an extension of the practice, helping keep the clinic and lab working in sync and ensuring cases move forward through clear communication and accurate clinical records. This includes managing digital and clinical equipment in fast-paced environments and supporting implant and prosthetic procedures from start to finish. In addition to in-office support, you may be asked to represent JB Dental at trainings, continuing education events, and industry meetings, helping teams adopt best practices and strengthen clinical partnerships. This role requires adaptability, strong clinical judgment, and a high level of ownership. Travel is a core part of the position, with the expectation that you can step into new environments, earn trust quickly, and make an immediate impact.

Key Responsibilities

• Provide chairside support and records capture during implant and full-arch procedures
• Set up, maintain, and break down equipment in surgical dental environments
• Assist with implant components, prosthetic workflows, and surgical sequencing
• Support digital workflows, including intraoral scanning, photogrammetry, 3D printing, and case coordination across clinical and lab teams
• Communicate with doctors, clinical teams, and internal lab teams to keep cases moving
• Document and relay key updates to ensure alignment across teams
• Help guide and support office staff on workflows and best practices
• Travel regionally to support partner practices (overnight travel 50% of the time.

Qualifications & Requirements

• Surgical Dental assisting experience or General Dental assisting experience with implant exposure
• Strong understanding of dental anatomy and head/neck anatomy
• Knowledge of aseptic and sterile techniques
• Experience with instrument reprocessing and operatory flow
• Familiar with full-arch workflows (All-on-X, hybrids, overdentures)
• Familiar with implant components (MUAs, screws, drivers, etc)
• Intraoral scanner or digital impression experience
• Knowledge of digital workflows in dentistry
• 3D printing and post processing experience is a plus
• Good chairside etiquette and professional communication in clinical settings
• Comfortable working independently in different clinical environments
• Able and willing to travel a minimum of 50% of the time.
• Certifications such as EFDA, RDA, CDA as well as AHA, BLS, ACLS preferred but not required

Compensation & Benefits

• Competitive Pay with additional bonus potential
• Benefits including Medical, dental, vision, Life
• 401k with company match
• Paid Time off (PTO) plus paid holidays
• Ongoing training and professional development opportunities

JB Dental Lab is an affiliate company of Catalis Dental Lab Partners.  If you are interested in learning more about this opportunity and the other Brands under the Catalis Network, you can find us at catalislabs.com.  At JB Dental Lab, you are not just joining a Team, you are joining a family, Let’s start building some smiles together.

JB Dental Lab is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected characteristic under applicable federal, state, or local law.