Sales Support Specialist

Role Overview

The Sales Support Specialist provides day-to-day operational support to the sales team, helping ensure a smooth process from initial customer engagement through project progression. This role serves as a key point of contact for internal sales representatives, assisting with questions, troubleshooting issues, and advancing projects within the company’s workflow. The role requires adaptability, strong communication, and a general understanding of how projects move through a structured pipeline.

Key Responsibilities

• Provide real-time support to sales representatives through chat and internal communication channels
• Assist with general sales inquiries and help resolve questions related to project status, documentation, or next steps
• Support the preparation and completion of change orders and other project-related updates
• Troubleshoot issues alongside sales representatives during in-home appointments or customer interactions
• Monitor and help manage the flow of projects through the sales and operational pipeline
• Communicate with internal teams to ensure accurate information and timely updates for the sales team
• Help maintain organization and consistency within internal systems and processes
• Maintain a general understanding of the solar pipeline and how projects move through each stage

Skills & Qualifications

• Strong communication and problem-solving skills
• Ability to manage multiple tasks in a fast-paced environment
• Comfort supporting teams through chat, messaging platforms, or other real-time communication tools
• Strong attention to detail and organizational skills
• Familiarity with sales processes or operational workflows is helpful

What We Provide:

• Health Insurance offered
• Competitive compensation and opportunities for growth
• Supportive team environment focused on safety and quality

Legal Disclaimer

SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.