Senior Human Resources Generalist

Location: This is a fully onsite position at the Worldwide Golf office in Raleigh, NC.

What We Offer:

• This is a key hire on the HR team that will get exposure to many different facets of HR and work with a wide variety of teams and company leaders

• This position offers excellent job stability and work-life balance

• With over 90 stores in 25+ states and a growing family of e-commerce sites, we are one of the largest golf retailers in the nation. We have been in business for over 50 years and we are growing!

• There is no better time to work in the golf industry! (Perks include a strong employee discount on merchandise)

• Medical/dental/vision benefits package, 401(k) matching, HSA matching, and paid time off with increasing tiers.

About the Role:

We are seeking an experienced Senior HR Generalist to join our HR team. This individual will contribute to a wide range of HR functions, including employee relations, compliance, talent acquisition, employee satisfaction, benefits administration, policy implementation, and business alignment. As a strategic partner and trusted advisor, the Senior HR Generalist will collaborate with leadership and staff to drive a positive work environment and support the organization’s growth and culture.

Responsibilities Include:

• Serve as the primary point of contact for employee relations, providing guidance to managers and employees on conflict resolution, disciplinary actions, and performance issues.

• Conduct investigations related to complaints, grievances, and workplace concerns and document findings appropriately.

• Support the development, implementation, and administration of HR policies, procedures, and programs.

• Manage Leave of Absence (LOA) administration and Workers’ Compensation claims.

• Lead full-cycle talent acquisition efforts, including job postings, resume screening, interviews, offer letters, onboarding, and candidate experience.

• Take ownership of the company’s LinkedIn page, partnering with the marketing team to source and post engaging content.

• Administer benefits programs and wellness initiatives

• Ensure compliance with all federal, state, and local employment laws and regulations.

• Support organizational development efforts, including training, performance appraisals, and succession planning.

• Generate HR metrics and reports to inform strategic decision-making.

• Participate in HR projects and initiatives, including engagement surveys, culture development, and more.

Qualifications Desired:

• Bachelor’s degree required (Business or HR-related degree preferred).

• 5+ years of HR experience required.

• Experience in a retail or similar industry is preferred but not required.

• Experience in a multi-state environment with a high volume of hourly employees is preferred but not required.

• Excellent interpersonal and communication skills with the ability to handle sensitive employee relations matters

• Experience with social media (LinkedIn) and employer branding is a plus.

• Familiarity with an HRIS platform is required (Paycom is a plus)

Who We Are:

The Worldwide Golf family includes many well-renowned golf retail and e-commerce brands, including:

Roger Dunn Golf Shops | Edwin Watts Golf | The Golf Mart | Golfers' Warehouse | Van's Golf Shops | Uinta Golf | Las Vegas Golf Superstore | Golfdom | Mike's Golf Outlet | Golf and Ski Warehouse | Cool Clubs | Worldwidegolf.com | Globalgolf.com | Fairwaystyles.com | Getclubs.com