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Sr. Support Engineer

Ness Digital Engineering
Full-time
Remote
Support

Description

Position at Ness Digital Engineering

POSITION OVERVIEW 
DevOps & Production Support position covering both Vendor and in-house developed systems that support Investments & Risk functions.
More specifically:
  • Manage daily production support issues across Risk and Investments systems.
  • Monitoring applications and system health via alert monitoring tools and providing quick response to alerts escalations and all outages.
  • Investigate and Resolve Technical errors.
  • Perform Root cause analysis for production issues and incidents to address and prevent them for repeating.
  • Document processes and procedures related to production support tasks.
  • Works with IT partners to automate and simplify software delivery processes.
  • Supporting users with Internal development platform and tools
  • Involved in maintenance of business systems and interface applications.
REQUIREMENTS: 
  • 2-5+ years of related work experience in a financial services business environment
  • Excellent communication and collaboration skills
  • Organization, prioritization, attention to detail and the ability to work under pressure.
  • Demonstrated ability to work effectively with customers, vendors, and co-workers.
  • A desire to learn about Investment Functions and spot opportunities for improvements through technology.
  • Self-motivated, resourceful, with independent working habits
  • Strong problem-solving skills and a desire to learn new skills.
  • Working knowledge of Mendix, Python and SQL
  • Some understanding of Investments front office
  • Some knowledge of investments with bonds, derivatives

Apply now