As a Virtual Experience Support Coordinator, you will serve as a dedicated service contact for clients seeking customized planning assistance. This role emphasizes proactive communication, organization, and ongoing support rather than simple transactional booking.
You will guide clients through each phase of their planning process, ensuring clarity and smooth execution.
Conduct virtual consultations to gather preferences and expectations
Develop tailored service plans aligned with budgets and timelines
Coordinate reservations for lodging, transportation, and scheduled activities
Provide clear documentation and confirmations
Monitor arrangements and resolve issues before they escalate
Maintain consistent communication until completion
Customer-focused mindset
Organized and deadline-oriented
Comfortable working independently
Strong verbal and written communication
Detail-driven with problem-solving ability
18+ years old
Reliable high-speed internet
Professional communication standards
Remote work readiness
100% remote
Part-time or full-time availability
Training provided
Growth opportunities available